Operations

Today I was reading a guest article on Bank Systems & Technology from Gary Greenwald, Citi’s managing director of digital money services, on the subject of banks tackling mobile payments and other digital initiatives. He was commenting on Citi’s effort around creating a new business called “Citi Enterprise Payments” and how he was tasked with […]

Gartner has recently published the 2012 version of their Magic Quadrant for Horizontal Portals.  So far, I haven’t found the Gartner report on their reprint site and none of the vendors have provided links to it yet.  Here is the link to the report on Gartner’s site, but you’ll have to be a Gartner subscriber […]

While social media can have a large impact on the sales and marketing side, I believe the largest potential for this type of technology lies in customer service.  Like any customer service endeavor, it takes effort to address issues as they arise.  This effort can be categorized in two ways: listening and responding. Listening Most banks […]

No one likes to be sick, but it is encouraging that so much information is at our fingertips to help understand our ailments and more importantly how we can prevent becoming ill in the first place. The Internet is not enough though… Last fall, I experienced a circumstance related to the care of my elderly […]

Well, day one is officially in the books for Open World 2012 and it has been exciting.  For those of you who were in town on Sunday to attend the various special interest group (SIG) conferences it is obviously day two.  Either way there have been some informative sessions presented by the various presenters at […]

Author: Amy Smith, Senior Project Manager, Perficient SharePoint Fest Chicago was held September 25-27.  I attended the keynote address, “Revolutionize Your Organization with SharePoint 2013”.  The speaker was the dynamic Dux Raymond Sy, an MVP/PMP and author of “SharePoint for Project Management.”  Dux walked us through how SharePoint 2013 provides organizations with answers for the […]

We don’t get to blog much about SAP NetWeaver Portal, however, for those companies that use it or rely on SAP, it can be an important product to them.  SAP announced in September that they were making available a cloud version of NetWeaver Portal. SAP has enabled the portal to securely and reliably connect with […]

Packt Publishing has recently published the book IBM Websphere Portal 8: Web Experience Factory and the Cloud.  I am proud to say that I was an editor for this book, which let me give feedback to the authors and publisher on its contents. The book takes the approach of developing a complete portal application from start […]

Unfortunately, the NFL won’t give my Green Bay Packers back the win that was stolen from them by the replacement refs earlier this week, but I’m going to do my small part to balance out the karma of that.  I have something to give to you, loyal readers.  Yes, it’s a present– my list of five things you […]

On Sept. 30 – Oct. 4, global financial services professionals and insurance industry executives will attend Oracle OpenWorld in San Francisco, the most important education and networking event for Oracle technologists, customers and partners. While you’re there, catch up with the Perficient team, an Oracle Platinum Partner, for hands-on demos, a track session, and drawings […]

To really understand the value of social intranets today, you have to understand where they came from.  Today we’re going to spend a little time taking a look back at where intranets have been and where they’re going, because having that context can be a real boon when you’re staring at an intranet redesign project. […]

Last week, we hosted a webinar around social computing, “Understanding SharePoint 2013 and the Social Landscape.” Speaker and SharePoint Rockstar Rich Wood first laid the groundwork by recapping Microsoft and social over the past few years, followed with a discussion on the current state of social business and how out-of-the-box SharePoint 2013 delivers from a […]