Integration + IT Modernization

With the advancement of technology, machine learning and AI capabilities in the customer care space, customer expectations are evolving faster than ever before. Customers expect smoother, context-aware, personalized, and generally more effective and faster experiences across channels when contacting a support center.  This calls for a need to revisit and redefine the success metrics for […]

Mobile App development is rapidly growing and so is the expectation of robust support. “Mobile first” is the set paradigm for many application development teams. Unlike web deployment, an app release has to go through the review process via App Store Connect and Google Play. Minor or major releases follow the app review same process, […]

Imagine you are retrieving an API key/Bearer token from an external system to make a new callout to another external system. But there is one issue: you cannot determine when the new callout will take place, so you need to store the token value somewhere in your org for later use. Probably you will be […]

In today’s world, the Internet of Things (IoT) is revolutionizing industries across the globe by connecting devices, systems, and people in ways that were once unimaginable. From smart homes to advanced manufacturing, IoT is creating new opportunities for innovation, efficiency, and data-driven decision-making. At the forefront of this transformation is Microsoft Azure, a cloud computing […]

In today’s hyper-connected world, the Internet of Things (IoT) is transforming industries, from smart manufacturing to intelligent healthcare. However, the real potential of IoT is to connect continuously with enterprise systems, providing real-time insights and automating. This is where MuleSoft’s Anypoint Platform comes in, a disturbance in integrating IoT units and API to create an […]

Microsoft 365 offers several types of groups; each designed for different collaboration and communication needs: Microsoft 365 Groups (M365): These are used for collaboration between users both inside and outside your organization. They include a shared mailbox, calendar, SharePoint site, Microsoft Teams and more. Distribution Groups: These are used for sending email notifications to a […]

Objective: Enable resource monitoring for AWS EC2 instances using the Dynatrace monitoring tool (OneAgent) to gain real-time insights into system performance, detect anomalies, and optimize resource utilization. What is Dynatrace? Dynatrace is a platform for observability and application performance monitoring (APM) that delivers real-time insights into application performance, infrastructure oversight, and analytics powered by AI. […]

In the first blog post of this three-part Solution Highlight series featuring a proven leader in defense-grade, high assurance cyber security solutions, I will cover Oracle Revenue Management.  My colleague, Mehmet Erisen will share his views on Global Supply Chain Management including Manufacturing with OSP and intercompany order fulfillment across business units featuring Oracle Supply Chain […]

As technology continues to advance, patients and care teams expect to seamlessly engage with tools that support better health and accelerate progress. These developments demand the rapid, secure, scalable, and compliant sharing of data.  By aligning enterprise and business goals with digital technology, healthcare organizations (HCOs) can activate strategies for transformative outcomes and improve experiences […]

Over the past three years working with Marketing Cloud Personalization (formerly Interaction Studio), I’ve always been intrigued by the Mobile icon and its capabilities. A few months ago, I decided to take a hands-on approach by developing my own application to explore this functionality firsthand, testing its implementation and understanding its real-world impact. And that […]

Before mastering JavaScript, it’s crucial to understand how it thinks behind the scenes. Concepts like scope, hoisting, and the temporal dead zone might sound tricky at first, but they form the backbone of how your code behaves. In this blog, we’ll break down these key ideas in the simplest way possible—so you can write cleaner […]

AI transforms how businesses create, maintain, and provide engaging content in Sitecore. Embedding AI, Sitecore allows developers, marketers, and IT professionals to improve workflows, enhance customer interaction, and fine-tune digital strategies. Let’s explore how AI is shaping Sitecore and what it means for businesses. Key AI Features in Sitecore From Content Hub to XM Cloud, […]