Perficient is excited to be a Bronze sponsor at this year’s Red Hat Summit 2019! Taking place in less than a week in Boston from May 7-9th, Summit brings together all kinds of professionals – from career IT pros to open source contributors – who represent nearly every industry. It is the premier open source […]
Cloud
Cloud Trends in 2019: Responding to Greater Disruption
The following blog comes from an interview with Perficient’s Strategic Advisors Consulting Director, Victor Wolters, and is part of a series on cloud trends with experts from within Perficient. Undergoing a digital transformation is going to drastically change the technology that businesses utilize. That’s not a secret to businesses. Some don’t realize that this transformation […]
Establishing Cloud Reference Architecture and Best Practices
In the post “The Business Case Justification for PaaS” we looked at the benefits and a business case for PaaS and the post “Developing a PaaS Migration Strategy” outlined ways to migrate applications to PaaS. In this blog we will look at the steps to create a reference architecture and developer best practices to get […]
How Cloud-Based CRMs Are Enhancing Customer Care
Most businesses today wouldn’t know what to do without their customer relationship management (CRM) system. Increasingly, most wouldn’t know what to do without their cloud-based CRM system specifically, either. It is this reliance that shows how important modern CRM systems are to customer care. The way in which businesses have used CRM systems have changed, […]
Organization and Process Transformation at G2I 2019
Yesterday, experts from Pivotal, Garmin, and West Corporation gathered during St. Louis’ annual Gateway to Innovation conference to discuss organizational and process change, and how their enterprises have tackled those challenges. During the session, the panelists shared solutions they used to address obstacles they faced when adopting a team approach, adapting people and processes stubborn […]
Change Management Lessons for Salesforce Financial Services Cloud
Bringing new technology to a team is always going to bring a set of challenges. As humans, we are creatures of habit, but we also have the ability to understand the logic behind adapting to the needs of the future. When the Dark Cloud of Change is Already Looming For any business to succeed long-term, […]
Cloud Trends in 2019: Businesses Embrace Cloud
The following blog comes from an interview with Perficient’s Strategic Advisors Consulting Managing Principal, Michael Porter, and is part of a series on cloud trends with experts from within Perficient. Cloud usage today has gone from a step pursued by bleeding edge innovators to a normal part of everyday business. Indeed, many companies now follow […]
Meet Customer Care Expectations With Cloud
People have higher expectations than ever when it comes to customer care. With the development of technology and communications, customers are now seeking immediate gratification. The average customer believes immediacy and accuracy to be two of the important traits of customer service. The method of interaction is also important for consumers, which gives businesses something […]
Leverage Containers for Digital Transformation
Software containers are taking over. Is your organization ready for the transformation? Organizations are gravitating towards software containers as a way to package, distribute, and run their applications. The benefits of container technology such as Docker and Kubernetes include: SPEED – Containers are lightweight relative to virtual machines. New application instances can be launched more […]
Direct Routing March 2019 Updates (Part 1 of 5)
Last year Microsoft released something referred to as BYOT (Bring Your Own Trunk). Upon its GA release, this was renamed to Direct Routing for Microsoft Teams. Direct Routing is very similar to the offering in Skype for Business Online (CCE) however Direct Routing will not require the large footprint that was required for Cloud Connector […]
Struggling with Salesforce Adoption? Here’s Why
Organizational Change Management (OCM) has a profound impact on the probability of staying on schedule and on budget, resulting in a higher benefit realization as well as greater ROI. The OCM advisory firm Prosci estimates that two-thirds of all enterprise-level projects fail to meet business objectives and ultimately bring little or no ROI due to […]
Kubernetes and AWS EKS Service: The Basics
What is Kubernetes? In simple words, it is an open source tool for managing high-scale containerized environments, deployments, auto scaling, etc. It was originally created by Google engineers to manage their billions of application containers and auto-deployment processes. After a while, it was given to the Cloud Native Computing Foundation (CNCF), part of the Linux […]