Today, many businesses depend on Microsoft Teams for internal communications and Amazon Connect for their contact center, making it challenging for agents to accept queued calls and simultaneously answer internal calls in Teams. Suppose there is no status synchronization between the two solutions. In that case, this behavior could significantly impact several levels, such as […]
Cloud
3 Insightful Videos to Better Understand Oracle EDM
“A picture is worth a thousand words” is an adage that rings very true to those of us who are vision-driven learners. Simply hearing and reading about a solution is usually not enough. Many of us “need to see to believe” the benefits being promised by any solution. Oracle and Perficient understand this concept very […]
Amazon Connect & Okta Single Sign On (SSO)
Okta is a secure, user-friendly, customizable solution for allowing authenticated access to your applications. By choosing Okta, one of the world’s largest authentication services, developers can significantly reduce the overhead involved with application security risks, maintenance, and building a scalable solution from scratch. Choosing Okta as an authenticated platform simply allows users to log in […]
Application Modernization Pillar #4: Application Migration
In this blog post, we’ll explore application migration and its role in application modernization. Read about the first, second, and third pillars of application modernization. Historically, enterprises wanted to move applications to the cloud because they wanted flexibility, scalability, or the predictable pay-as-you-go cost structure that cloud providers offer. Now, they want environments that enable […]
Application Modernization Pillar #3: Cloud Modernization
In this blog post, we’ll explore cloud modernization and its role in application modernization. Read about the first and second pillars of application modernization. Cloud adoption can have an impact on many types of modernization, including infrastructure and application. It shouldn’t be done in a vacuum (i.e. only modernizing your business processes but not your […]
Key Cloud Trends to Watch in 2022
2021 was a big year for the cloud industry. Due in part to the ongoing Covid-19 pandemic, organizations have found value in moving to the cloud for things such as transitioning to remote work because some model of hybrid work is here to stay for many workers. Most of the major cloud providers all boasted […]
Overview of Azure Modern Data Warehouse
Overview of Modern Data warehouse: Data warehouse nowadays will gather data from multiple data stores, including IOT, social networks, web APIs, files, and multiple corporate systems such as your CRM, HR application, and ERP systems. A lot of value and insights can be discovered by cross referencing this data instead of keeping those in silos. For […]
Designing Data Warehouses on Google Cloud Platform – Google Big Query
Google Big Query product is the data warehouse product within GCP. Google Cloud Platform provides several data storage options. It is important to choose the right option, based on the requirements for data addition, updates and querying. Data Storage Options: The first option we have is Cloud Storage. It is an object storage database similar […]
Join Us for an Amazon Connect Advanced Workshop on January 27!
We are excited to announce that Perficient and AWS are partnering to offer an insight-filled, interactive workshop on Amazon Connect. This workshop will explore best practices around contact flows, as well as guide you through using Amazon Lex and Contact Lens for Amazon Connect. Click here to register for the workshop! In this four-hour accelerated […]
Log Pipeline Executions to File in Azure Data Factory
Why Azure Data Factory? Nowadays, the data our customer’s applications generate is increasingly exponential, especially if data is coming from several different products. Organizations have data of several types located in the cloud and on-premises, in structured, unstructured, and semi-structured formats all arriving at different time-frequency and speeds. It will be a critical task to […]
Application Modernization Pillar #2: Network Transformation
In this blog post, we’ll explore network transformation and its role in application modernization. Read about the first pillar of application modernization here. Hybrid IT and multi-cloud adoption change the boundaries of remote and cloud locations, redefining what’s required of localized data centers and enterprise-wide networks. Historically, legacy systems kept information siloed, and IT teams […]
Application Modernization Pillar #1: Application Transformation
Modernization isn’t a new term – enterprises like yours have been updating on-premises, legacy systems to the cloud for years. But legacy technology poses a number of challenges that application modernization can solve. The five pillars of application modernization enable you to optimize your business systems, transforming the way your business works and keeping it […]