Customer Experience + Design

  Oracle’s third quarter 2016 earnings call was peppered with strong revenues and big wins in various categories. But what was most striking was the incredible progress the enterprise software powerhouse has made with regard to the cloud. Between CEO Safra Catz, CEO Mark Hurd (yes, they’re both CEOs), and Executive Chairman of the Board […]

Healthcare organizations are beginning to understand the value of a great website. But what makes awebsite great? For many the website is the center of the digital experience. But rather than just being a place for people to find information, websites should focus on the customer experience by being: USEFUL, RESPONSIVE and INTUITIVE. Web analytics […]

  In my tenure here at Perficient, I’ve contributed to a number of guides for the life sciences industry. Each one has been informative and useful, but I can’t remember ever being as excited about any of them as I am about the newest one: Life Sciences is Going Digital. 

The phrase digital transformation has been a big buzz word in healthcare and across other industries. The words digital transformation likely bring two questions to mind: what is it and what does it mean to me? Although it seems like a catchphrase, digital transformation is a business imperative even for healthcare organizations. Organizations that delay […]

  Now that April is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in March – they’re ranked in order of popularity, with number one being the most viewed piece. 

With the coming release of AEM 6.2, Adobe has released a number of very interesting updates to AEM’s translation feature. These features improve the user experience for AEM’s Translation functionality, making it easier to translate and manage localized content. I recently attended a webinar on the new translation features coming as a part of the […]

Everyone is spending money on marketing but are you connecting with your customers? Are you engaging them in the best manner and is your mix of advertising spend in line with your industry? To get answers to great question such as these and others, plan on attending the IBM Digital Marketing University 2016 Global Tour. IBM is […]

  Most of us are aware of voice-enabled consumer products, such as Apple’s Siri, Amazon’s Echo, and Amazon’s Fire TV Stick. But, there’s another type of product that’s leveraging our voices to make life easier. And there’s a good chance you’re already using it. If not, it’s just a free download away: Your bank’s mobile […]

Several months ago I was in Boston for an IBM event that was under non-disclosure. One of the items previewed was plans for IBM Forms Experience Builder on Cloud. IBM has released the product and the link has a couple of important pieces of data. There is a demo from Marty Lechleider. I’ve had the opportunity to […]

I’ve written about blockchain, the technology that underpins Bitcoin on various occasions; having spent time working for a bank and supporting trading floor technology, I am interested in technologies that drive cost and complexity out of transaction. This article in the Wall Street Journal details how IBM is now the largest company support blockchain and […]

If you have attended any of our Digital Transformation webinars, this quote will be familiar. “The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience life cycle.” – Altimeter  In this Perficient webinar The Internal Impacts of a Digital Transformation: How to Effectively Manage Culture, Collaboration, […]

This article in the Wall Street Journal details how KPMG LLC plans on using IBM Watson to automate routine tasks in audits. The article explains that auditors today often take samples of a client’s transaction to validate financial statements. Sheer volume and time prevents auditors from looking at all of a company’s transactions. the goal is […]