Customer Experience and Design

Introduction In today’s era of web development, creating reusable and efficient components is a must. Lit.js is a house of beasts which simplifies building reusable, fast and lightweight components by using Web Component standards. What is Lit.js? Lit.js is a modern JavaScript library designed to create Web Components effortlessly. It is built on top of […]

We’re proud to share that Perficient has been honored with a Globee® Gold Award for Customer Excellence: Achievement in Customer Success Story, a global recognition celebrating organizations, teams, and individuals who consistently deliver exceptional customer experiences and drive innovation across industries.  This award recognizes our significant success for a multinational manufacturing client.   Across functions and […]

Healthcare organizations (HCOs) face mounting pressure to boost operational efficiency, improve health and wellness, and enhance experiences. To drive these outcomes, leaders are aligning enterprise and business goals with digital investments that intelligently automate processes and optimize the health journey.  Clinical intelligence plays a pivotal role in this transformation. It unlocks advanced data-driven insights that […]

AEM Universal Editor: A Simpler, Smarter Way to Create Content Adobe Experience Manager (AEM) has come a long way in empowering content authors. We started with static templates — where even small changes required a developer — and evolved to editable templates and Layout Mode, which finally gave authors visual control over their pages. Now, […]

Keeping up with today’s fast-paced technological environment, with businesses undergoing a significant transformation in operations, customer interactions, and innovation, can be challenging. Partnering with the right digital transformation service provider is essential for success. A proven track record in guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring […]

Universal Design is about creating spaces, systems, and services that can be used by all people, regardless of age, ability, or background. Among its key principles, Equitable Use stands out as a cornerstone for fostering inclusivity. It ensures that everyone has access to the same opportunities without discrimination or exclusion, emphasizing fairness and dignity for […]

Creating operable content in pharmacies that minimizes the risk of mistakes and accommodates unintentional actions is crucial for accessibility. The Universal Design principle of Tolerance for Error supports the creation of systems and environments that anticipate human error and provide safeguards to prevent negative consequences. By applying this principle, pharmacies can design inclusive services that […]

The principle of Low Physical Effort is central to creating operable content and environments that are accessible to all customers. In pharmacies, this Universal Design principle ensures that services, tools, and spaces require minimal physical strain, allowing individuals with mobility limitations, chronic conditions, or temporary injuries to engage comfortably. By applying this principle, pharmacies can […]

Creating operable content in pharmacies that accommodates the diverse needs and preferences of all users is critical for accessibility. The Universal Design principle of Flexibility in Use supports operable content by enabling multiple methods of interaction and adaptation. Pharmacies can use this principle to ensure that everyone, regardless of physical, cognitive, or sensory abilities, can […]

When designing operable digital and physical spaces in pharmacies, the principle of Equitable Use is foundational. It ensures that all customers, regardless of their abilities, can access and interact with services without discrimination. By incorporating this principle into operable content, pharmacies can create environments that are truly inclusive, empowering all individuals to engage independently and […]

Welcome to our new series on Universal Design for Pharmacies!  In this segment, we’ll explore the importance of Universal Design in Pharmacies for All Disabilities. As pharmacies continue to innovate their digital services, ensuring compatibility and adaptability is paramount. The Web Content Accessibility Guidelines (WCAG) principle of Robust emphasizes creating content that remains functional across […]

Welcome to our new series on Universal Design for Pharmacies!  In this segment, we’ll explore the importance of Universal Design in Pharmacies for All Disabilities. In the digital era, where pharmacies offer online tools for prescription management, health consultations, and customer support, ensuring that these platforms are intuitive and user-friendly is essential. The Web Content […]