Research & Studies

We are pleased to present the 2019 update to our Digital Personal Assistants accuracy study. In this latest edition of the study, we tested 4,999 queries on seven different devices: • Alexa • Echo Show • Cortana • Google Assistant on Google Home • Google Assistant on Google Home Hub • Google Assistant on a […]

Marketing and sales teams often grow into silos. And although both are working toward the same goal, they have a lack of shared knowledge about where – and how – they can fit together based on customer activity. Unfortunately, there isn’t a one-stop-shop for reference when creating marketing experiences, measuring engagement and integrating sales efforts […]

We started with the theory that blogs are used as publishing platforms on many sites where they don’t make sense. The reason for this theory is that the majority of content published in blogs is evergreen content – and that two main components of a blog don’t work well with evergreen content. These components are: […]

Personalization, by definition, should not be a “one-size-fits-all” effort. It’s a customer-driven approach that can dramatically improve marketing results by leveraging user data, customer insights and strategic knowledge of a customer journey. Most importantly, it can build trust between customers and brands, as well as increase B2B sales by reaching current or prospective customers through […]

Chatbot Case Study Results  Multi-channel chatbot accessible through Facebook and WhatsApp resolves 42 requests per hour Supports 14 complex dialogs Employs custom entities detection algorithm Spanish chat interface with option to expand into English, Portuguese, and more. Serves an average of 3,000 users a month Overall adoption of DevOps processes and mentality  Executive Summary Our client, […]

Data Analytics Case Study Results  Easy-to-use, web-based internal platform created to access specialized data in 1 query Internal platform also slated to be launched as a client-facing platform Client-facing platform evolved from only catering to Apache Zeppelin to supporting Zeppelin, Jupyter, Python, and more 87.7% reduction in process to pull relevant data from catalog Enabled easy access […]

DevOps Case Study Results  Faster time to market, 50% reduction in deployment time Refactored cloud architecture 30% reduction in infrastructure costs 30-40% less time in CI/CD pipeline, getting to a one-click deployment Team oversees 15+ applications, all productive Database migration of 400 million records   Executive Summary Our client, a global geolocation company with offices in the US […]

Performance Engineering Case Study Results  200% performance improvement in critical cases in 6 months Fully automated testing allows for over 300 test executions a day  Issues are flagged at the beginning of the software development life cycle  Improved information analysis  Tests run in isolated performance environments before being deployed to production Time and money savings achieved by […]

Performance Tool Case Study Results  Can process data from several performance robots, including JMeter and Gatling Processes SAR and Perfmon logs Customizable graphics to fit specific requirements Reduces data processing times Easy-to-understand performance graphics and visuals Will integrate machine learning and data analytics to improve predictions Executive Summary Perficient Latin America, a purpose-driven software development outsourcing firm, […]

This version of our study demonstrates the growth of the mobile web versus the desktop in 2018. The stats in this and our prior studies were pulled from SimilarWeb and reflect U.S. traffic across the web. For the most recent data, see our newest study, Mobile vs Desktop Usage in 2020. In 2018, 58% of […]

How comfortable are real people with using voice commands on their devices? For the third year in a row, we asked over 1,000 people (1,719 this year) how they use voice, when they use voice, and why. If you’re looking to get a snapshot of how voice is used by people today, then you’ve found […]

Studies show that AMP drives more revenue and positive ROI. This includes prior analysis done by Perficient Digital (now Perficient Digital) as shown in our canonical guide to AMP. In addition, a Forrester economic-impact study outlines how greater page-load speed increases conversions, traffic and pages per visit. There’s a lot of positive, individual-use cases for […]