AI (Artificial Intelligence) Powered Product People Have you ever wondered how artificial intelligence can transform not only our lives but also our professions? As someone passionate about technology and digital product development, I have always been intrigued by new tools and how they can improve our lives and careers. In recent times, artificial intelligence (AI) […]
Innovation and Product Development
10 Ways Agile Supports Product-Driven Healthcare
The shift from a project to a product mindset is particularly relevant for health insurers and healthcare providers as they aim to enhance their agility, responsiveness, and consumer-centric focus. Agile methodologies play a crucial role in facilitating and supporting this transition in the healthcare industry. Agile’s role in product-driven healthcare Continuous Improvement in Healthcare Services: […]
Zigs & Zags – The Opposite of a Great Idea Can Also be a Great Idea
I get a lot of enjoyment from the creative and innovative side of the work I do. Helping clients or my teams break out of the day-to-day and explore the unexpected. I’ve discussed innovation myths before and how to use lateral thinking to expand your pool of ideas in unexpected ways. One of my favorite […]
The Lies We Tell Ourselves – Why Transparency is Key
We like being lied to. If you don’t believe that, then you’re not being honest with yourself! In this article I’ll cover some of the common self-deceptions, biases, and societal pleasantries we entertain. Then, I’ll cover why transparency, even when uncomfortable, is always the better option. Self-Deception: We Lie to Ourselves From ancient society working […]
Suspend Reality – 6 Steps to Move from Fantasy to Execution
We’re just now finishing up the holiday season. At this time of year, I’m always intrigued by the magic of the holidays we celebrate, and the optimistic goals we set for the new year. Even the lies we tell ourselves. It amazes me how we collectively like to suspend reality for a bit, reflect, and […]
Highly Configurable vs Highly Customizable Contact Centers
What is best for your business? Contact centers and customer support platforms have historically been managed as part of an organization’s telephony department. As these organizations look to move to an omni-channel cloud-based solution it is important to understand the options available when choosing a path forward. There are three types of solutions, Commercial off-the-shelf […]
Is Your Healthcare Digital Organization Really Product-Driven?
Digital organizations in health payers and providers strive to enhance value for their patients and members. And the stakes are high for these consumers. After all, healthcare decisions impact health, wallet, and emotional well-being. That means digital experiences become an important opportunity to positively fill gaps – both before and after care is received. What […]
3 Key Takeaways from AWS re:Invent 2023
Now that the dust has settled, the team has had the chance to Re:flect on the events and announcements of AWS re:Invent 2023. Dominating the conversation was the advancement and capabilities of Generative AI across several AWS Services, while not losing sight on the importance of application modernization and cloud migration. Perficient walked away with […]
The Role of Assistive Technology in Education and Training for Seizure Disabilities
In the realm of education and training, inclusivity stands as a cornerstone for empowering individuals with diverse needs. Among the various challenges that educators address, catering to students with seizure disabilities requires a specialized approach. In this blog post, we delve into the significance of education and training for seizure disabilities and explore the pivotal […]
Reinventing the Future: Early Takeaways from AWS re:Invent 2023
Our technology journey continues forward at an incredible pace – and today I’m honored to be alongside IT leaders and technical visionaries at AWS re:Invent in Las Vegas to connect on innovations, ideas, and groundbreaking strategies based on technology – and entirely focused on impacting real-world outcomes. We’re just getting started here, but already the […]
Consensus – The Slippery Slope of Success
Consensus is most simply defined as a general agreement. Some definitions may include the phrases “broad agreement” or “unanimous”, but a tempered meaning is the acceptance of an idea. There are very few things in life that have a single right answer. And with such diversity in the world, you’ll almost never end up with […]
Dialing-in Your AI with Optimizely Feature Experimentation
If you’re in technology, AIs are everywhere nowadays. At work, I use an AI to help me make proof of concepts, sometimes in communicating with other AIs. At home, I use Google’s Bard to help with those day-to-day mental chores such as meal planning. Even at play, when indulging in some Gran Turismo there’s an […]