Healthcare

The Health Home Program (HHP) is creating new data challenges for managed care organizations in the form of an increased need for timely data, collecting new data elements, accessing mental health data, and gathering data around social determinants. What is the Health Home Program? The HHP is designed to offer coordinated services within and beyond […]

On Tuesday, October 29, at HLTH, I’ll be leading a workshop in Adobe’s booth on Delivering Omnichannel Experiences in Healthcare. I’ll show how healthcare providers and payers are converting prospects to patients and members using voice assistants with Adobe Experience Cloud.

There are many ways to implement FileNet P8 in an environment. Small organizations might have a simple implementation consisting of the Content Platform Engine (CPE), and Content Navigator. Large organizations may have multiple CPEs in a single cluster performing many different functions. Some of those functions are basic, such as end-users simply uploading or retrieving […]

We frequently see a consistent pattern with the challenges many healthcare providers and payers face which prevents them from implementing a first-class Find a Doctor (FAD) digital experience. These typically fall into the below groups: Displaying lengthy bulleted lists of information that are not essential to the decision-making process which results in difficult to read […]

A successful Find a Doctor (FAD) search tool is incredibly important for healthcare provider and payer websites and mobile applications. Not only is it critical to lead generation for prospective new patients but is also a tool used frequently by existing patients, physicians and academics. With so many users of this tool, it is an […]

Why Automation & AI ? Automation and Artificial intelligence are transforming businesses by improving enterprise productivity and innovation.   Each new version of ServiceNow ITSM includes new and enhanced automation and AI capabilities. What is ITSM ? IT Service Management (ITSM) refers to all the activities involved in designing, developing, deploying, supporting and managing the life-cycle […]

IBM FileNet P8 comes with many tools used for administering, and configuring the different aspects of the application. One of the most important is the FileNet Deployment Manager (FDM). It is used to migrate Objects, such as Classes, Property Templates, Documents, Marking Sets, Workflow Definitions… between different environments. It can even be used to migrate […]

The Future of Healthcare event, held by the St. Louis Business Journal, proved to be an insightful discussion of the challenges and opportunities facing the area’s top healthcare providers. Our St. Louis team gathered with their colleagues, along with 500 attendees, to listen intently on what’s next for the healthcare industry. The panel at the […]

  A few months ago, I was assigned the task of installing BigFix*/IBM Licensing Metric Tool (ILMT) for a client. I’ll admit that this was the first time installing this application, so I had to do my research. The video below goes through a basic installation based on what I learned. Also, I did mistakenly […]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, including: Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Generally speaking, we review release notes at the beginning of each month for the previous month. On occasion, there are no new releases and, therefore, nothing to review; however, […]

Rising consumer expectations impact all industries. This has been especially true in the healthcare industry. As Perficient’s Chief Strategist aligned to Healthcare, I’ve seen how digital transformation has pushed the boundaries of traditional industry models with the goals of: driving affordable care providing better access delivering personalized experiences improving clinical quality and health outcomes meeting […]

In today’s “digital everything” world with all the confusing jargon around the subject of “cloud”, it is easy to miss the point of why cloud technology is important. In this blog, I hope to remind the reader about some cloud basics. The reference to cloud in this blog is a more broadly defined definition of […]