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Commerce

How to Improve Your Organization’s Customer Experience in the Age of Digital Insurance

As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. To do this the right way, insurance carriers will need to evaluate their current ecommerce strategy to ensure they’re meeting both business goals […]

The Pros and Cons of a Potential U.S. Central Bank Digital Currency (CBDC)

On January 20, 2022 the Federal Reserve released a discussion paper that examined both the pros and cons of a potential U.S. Central Bank Digital Currency (CBDC). The Federal Reserve invited comments from the public, in particular regarding whether and how a CBDC could improve America’s safe and effective domestic payments system. For the purpose […]

Perficient Commerce Solutions Director Quoted in Forrester Report

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]

Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]

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The Importance of Inventory Transparency in Building Customer Confidence

Perficient and Reuters Events recently hosted a virtual roundtable about how inventory transparency boosts consumer confidence. Industry experts Karie Daudt and Justin Racine, Directors of Commerce Strategy at Perficient, facilitated the discussion which featured eleven panelists from different enterprise brands including Lowe’s, Staples, Uber, and Fastenal. Each panelist discussed how their organization is using inventory […]

Add List Building Functionality to Znode B2B Ecommerce Using AddThis

In my last two posts, I discussed how to: Quickly integrate the AddThis social media tool into the share buttons in a Znode B2B Ecommerce platform. Apply the AddThis social media tool for your Znode B2B Ecommerce Platform to add a link promotion to your Znode B2B Ecommerce platform, which allows you to show promotional […]

Voice of the Machine (VOM) – Are You Listening to Me or “It?”

My grandfather helped build the Golden Gate Bridge, and he used to call his automobile “the machine,” which led to a family tradition of calling any device with some utility a “machine.” This came in very handy during the “heat of battle” when I would point to one of my kids’ devices and say “please […]

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Perficient Named HCL Commerce’s 2021 Partner of the Year!

We are proud to announce Perficient has been awarded HCL Commerce’s 2021 Partner of the Year award! This is the first time HCL has awarded this designation following their acquisition of IBM Websphere Commerce three years ago. The HCL Commerce 2021 Partner of the Year Award represents our unique collaboration with HCL Commerce from sales, […]

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HCL Commerce Redis Solution Creates a Game Changing Experience

HCL Commerce’s Version 9 provides many great benefits for eCommerce businesses. One of the benefits is its cloud-native architecture, which allows dynamic scalability and improves the speed and agility of deployments.  It’s no surprise that customers that are still on older versions of the product are rushing to upgrade.  This switch to the newest version […]

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Digital Transformation Experts Explain Key Strategies to be Successful in the DXP Space

HCL recently hosted DX Transform 2021 featuring industry leaders in the DXP space including our very own Dave Torres! Liz Miller, Principal Analyst from Constellation Research moderated the three-day virtual event in Malibu, California. Industry leaders shared stories about real, tangible change taking place in different industries because of digital transformation. The results-focused discussions emphasized […]

Understanding React Context and Property (Prop) Drilling

Context is a method of passing data down a component tree without having to manually pass props, a global variable or object prerequisite for React Context, down every level. Consider the component tree in our application, which looks like this: We can easily add state, the plain JavaScript object used by React, to our bottom-level […]

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Kubernetes on Multi-Cloud using Terraform

Kubernetes (K8s) is an open-source platform that manages containerized workloads and services and expedites declarative configuration and automation. K8s is often described as a container orchestration platform. Containers provide a lightweight mechanism for isolating an application’s environment. For example, containerizing an application not only means building a package that holds an application but all the […]

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