Juliet SilverChief Strategist, Health Sciences, Perficient

Juliet has 20 years of executive leadership in management consulting, IT, healthcare strategy, finance, and operations. She provides thought leadership backed by extensive experience in all phases of strategy including initial business visioning, strategy and roadmaps, ROI justification, and program execution. She leverages her cross-industry experience and management consulting and technology experience to support healthcare clients in realizing their vision.

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Blogs from this Author

Healthcare Website

4 Tips to Innovate Your Healthcare Website to Boost Credibility

My last blog analyzed the five key points for designing and implementing a practical, patient-centered website. The final blog in this series provides examples of how to innovate a healthcare website, and boost credibility. Healthcare organizations can provide the bare minimum features of a patient-centered website, but the true innovators will level-up to accommodate advanced […]

Medical Sales Team Assist

5 Building Blocks of the Practical, Patient-Centered Website

Previously, I discussed the demand for a digital experience in healthcare. This post analyzes the five key points for designing and implementing a practical, patient-centered website. Given the cluttered healthcare content landscape, it’s more important than ever to innovate and consistently deliver a gold standard website experience that provides the content that patients want and […]

healthcare

The Demand for a Digital Experience in Healthcare

What are the symptoms of tennis elbow? Where’s the nearest urgent care clinic? Who’s the best dermatologist in town? Is she in network? Why am I winded after a short walk? What will an X-ray cost me? How do I pay my bill? Consumers approach healthcare from multiple angles, which drives the need for delivering […]

3 Digital Transformation Strategies to Watch in the Healthcare Industry

Rising consumer expectations impact all industries. This has been especially true in the healthcare industry. As Perficient’s Chief Strategist aligned to Healthcare, I’ve seen how digital transformation has pushed the boundaries of traditional industry models with the goals of: driving affordable care providing better access delivering personalized experiences improving clinical quality and health outcomes meeting […]

Starting a Mobile Wayfinding Program for Medical Centers

Previously, I discussed implementing a mobile wayfinding program into a medical center. In my final post of this blog series, I look at three options to start a wayfinding program. Depending upon your organization’s goals and the level of internal resources you have to dedicate to development and maintenance, you may consider the following options. […]

Benefits of Mobile Wayfinding in Healthcare

My last blog examined what wayfinding truly is. This blog will highlight the benefits of implementing mobile wayfinding. With advanced wayfinding options, medical facilities are better positioned to enhance the patient experience, decrease the number of late or missed appointments, reduce patient frustration and anxiety, integrate with appointment scheduling, and reduce staff interruptions from lost […]

What is Mobile Wayfinding for Medical Centers?

Previously, I discussed mobile wayfinding for medical centers. Today, I want to examine what mobile wayfinding truly is. Wayfinding describes enabling navigation through a building or campus. Historically, wayfinding consisted of static directional signage, design, and typography to enable clear pathfinding to get from point A to point B. Technology has redefined wayfinding to include […]

[Guide] Mobile Wayfinding for Medical Centers

Healthcare consumers increasingly expect the same digital experiences they have in other settings to also be available in their healthcare environment. When it comes to mobile wayfinding – or helping people navigate to their destination – it has become critical to providing a positive patient experience, as well as a way to improve ROI. Patients […]

Patient's Guide to Healthcare Journey Maps

Preparing for Cloud Migration in Healthcare

Previously, I examined the system integrations around cloud in healthcare. In the final installment of this blog series, I highlight how to prepare for a cloud migration. Healthcare organizations migrating applications to the cloud must be prepared for major changes to existing technology support models. A component of the cost savings associated with a cloud […]

Healthcare Data

How Systems Integration Works with Cloud Adoption

In my last post, I answered why cloud migration is a benefit for healthcare companies. Today, I am discussing system integrations and cloud adoption. As an organization migrates applications to the cloud, systems integration becomes of paramount importance. Many healthcare organizations began their journey to cloud using a hybrid and private cloud approach. When some […]

Acceptability Equals Mobility

Why Cloud in Healthcare?

Previously, I discussed the benefits of adopting cloud into the healthcare industry. In this post, I want to address the main question; why implement cloud in healthcare? Cloud is more than a place to store data; it has become an ecosystem of tools for enterprises to make the most of their business. For healthcare organizations, […]

Cloud Adoption is Prevailing in Healthcare

This blog series highlights the benefits of cloud adoption in healthcare. It wasn’t that long ago that healthcare organizations shunned the cloud due to the perceived immaturity of cloud vendors and concerns over the potential risk associated with a data breach. Fast forward to today, and the industry’s position on cloud adoption has pivoted significantly. […]

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