Juliet Silver, Author at Perficient Blogs
Blog

Posts by this Author

  • Topics
  • Industries
  • Partners

Explore

Topics

Industries

Partners

Juliet Silver

Chief Strategist, Health Sciences, Perficient

Juliet has 20 years of executive leadership in management consulting, IT, healthcare strategy, finance, and operations. She provides thought leadership backed by extensive experience in all phases of strategy including initial business visioning, strategy and roadmaps, ROI justification, and program execution. She leverages her cross-industry experience and management consulting and technology experience to support healthcare clients in realizing their vision.

LinkedIn Public Profile

Posts by this author:

3 Digital Transformation Strategies to Watch in the Healthcare Industry

Rising consumer expectations impact all industries. This has been especially true in the healthcare industry. As Perficient’s Chief Strategist aligned to Healthcare, I’ve seen how digital transformation has pushed the boundaries of traditional industry models with the goals of: driving affordable care providing better access delivering personalized experiences improving clinical quality and health outcomes meeting […]

Read more

Starting a Mobile Wayfinding Program for Medical Centers

Previously, I discussed implementing a mobile wayfinding program into a medical center. In my final post of this blog series, I look at three options to start a wayfinding program. Depending upon your organization’s goals and the level of internal resources you have to dedicate to development and maintenance, you may consider the following options. […]

Read more

Benefits of Mobile Wayfinding in Healthcare

My last blog examined what wayfinding truly is. This blog will highlight the benefits of implementing mobile wayfinding. With advanced wayfinding options, medical facilities are better positioned to enhance the patient experience, decrease the number of late or missed appointments, reduce patient frustration and anxiety, integrate with appointment scheduling, and reduce staff interruptions from lost […]

Read more

What is Mobile Wayfinding for Medical Centers?

Previously, I discussed mobile wayfinding for medical centers. Today, I want to examine what mobile wayfinding truly is. Wayfinding describes enabling navigation through a building or campus. Historically, wayfinding consisted of static directional signage, design, and typography to enable clear pathfinding to get from point A to point B. Technology has redefined wayfinding to include […]

Read more

[Guide] Mobile Wayfinding for Medical Centers

Healthcare consumers increasingly expect the same digital experiences they have in other settings to also be available in their healthcare environment. When it comes to mobile wayfinding – or helping people navigate to their destination – it has become critical to providing a positive patient experience, as well as a way to improve ROI. Patients […]

Read more

Preparing for Cloud Migration in Healthcare

Previously, I examined the system integrations around cloud in healthcare. In the final installment of this blog series, I highlight how to prepare for a cloud migration. Healthcare organizations migrating applications to the cloud must be prepared for major changes to existing technology support models. A component of the cost savings associated with a cloud […]

Read more

How Systems Integration Works with Cloud Adoption

In my last post, I answered why cloud migration is a benefit for healthcare companies. Today, I am discussing system integrations and cloud adoption. As an organization migrates applications to the cloud, systems integration becomes of paramount importance. Many healthcare organizations began their journey to cloud using a hybrid and private cloud approach. When some […]

Read more

Why Cloud in Healthcare?

Previously, I discussed the benefits of adopting cloud into the healthcare industry. In this post, I want to address the main question; why implement cloud in healthcare? Cloud is more than a place to store data; it has become an ecosystem of tools for enterprises to make the most of their business. For healthcare organizations, […]

Read more

Cloud Adoption is Prevailing in Healthcare

This blog series highlights the benefits of cloud adoption in healthcare. It wasn’t that long ago that healthcare organizations shunned the cloud due to the perceived immaturity of cloud vendors and concerns over the potential risk associated with a data breach. Fast forward to today, and the industry’s position on cloud adoption has pivoted significantly. […]

Read more

Governance in Healthcare: The New Healthcare Imperative

Governance forms the framework for information, content, and knowledge management to operate. Establishing clear, common, and consistent models in healthcare upon which to ground governance components provides a solid foundation executing the management activities that enforce these governance requirements. This ensures the consistency and relevancy of the information for the business – the ultimate goal […]

Read more

Governance in Healthcare: A Growing Need for Reference Mode

Of all the governance trends, none is more foundational and critical to the success of the governance program – indeed the organization itself – than the need for accurate, consistent, and relevant models that communicate the meaning, use, and residency of the assets of the enterprise. Modeling not only addresses the integration and ingestion of […]

Read more

Governance in Healthcare: Ownership and Consistency

Democratization of Ownership and Stewardship The rise of big data, self-service, and more powerful and flexible end-user information visualization and preparation tools, consumer/ member/patient experience is impacting governance in a significant manner with regard to structure, decision rights, and accountabilities. End-users are gaining more control of these assets, including the ability to integrate and manipulate […]

Read more

Governance in Healthcare: Seen as a Business Capability

Related to the trend of recognizing the difference between information and data, content, and knowledge is that governance of information requires it be viewed as a business capability. This recognition is starting to take hold because healthcare organizations are realizing that it is the business needs and drivers that supply the context for data, content, […]

Read more

Governance in Healthcare: Beyond Compliance, Risk and Analytics

Historically, a key driver for the establishment and application of governance has been to address regulatory and compliance concerns. The business intelligence and analytics space has been an early adopter of the practice, and the evolution of governance adoption is starting to expand into the consumer, patient and member engagement and experience domains. These are […]

Read more

Governance in Healthcare: Expanding Role of Change Management

While all of the data-as-information, content, and knowledge points so far are relevant, the governance model has little value if people don’t know how to access, how to interpret, and ultimately how to use the core,data and its embedded information. This is where organizational change management (OCM) plays a key role. Data’s value lies with […]

Read more

Governance in Healthcare: Recognizing a Strategic Imperative

The subject of governance often comes up whenever leadership is asked about some of the more critical capabilities that an organization must possess. This is often driven by regulatory and compliance concerns, but as data becomes more essential to business and clinical decisions – as well as the recognition of information, content, and knowledge as […]

Read more

Governance in Healthcare: Growing Adoption of the Cloud

The cloud is here to stay. The benefits and value of cloud applications and storage cannot be ignored. That said, this existence of information, content, and knowledge beyond an organization’s traditional on-premises data stores presents special challenges to the governance program. Using external sources for information creates a lack of direct control and also challenges […]

Read more

Governance in Healthcare: Big Data is Table Stakes

Big data itself does not alter the approach to governance nor its framework. And big data isn’t just about data – it’s also concerned with managing and governing vast amounts of content of varying types such as video, images, voice, etc. Accountabilities and decision rights still need to be assigned; clear rules, processes, controls still […]

Read more

Governance in Healthcare: Information, Content and Knowledge

The trend of treating information, content, and knowledge as assets means that ultimately these things need to be addressed and accounted for just like all other assets in a business. This means making it a part of the organization’s balance sheet – if not formally, as accounting principles do not yet support this capitalization concept […]

Read more

Governance in Healthcare: Information Assists Consumer Experience

In today’s world of omni-channel, multi-variant, personalized, and contextualized patient and member interactions, information and data alone is not the only asset that must be managed in order for healthcare organizations to meet their stated business goals, and consumer engagement and experience objectives. Healthcare organizations need context around data to gain the insights and make […]

Read more

Subscribe to the Weekly Blog Digest:

Sign Up