In this episode of the What If? So What? podcast, Kim talks with Robert Nelms of Assurant about the importance of empathy when it comes to digital strategy and leadership, and we learn how Robert inspires his team to think through other people’s eyes. Listen Now Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher […]
Posts Tagged ‘podcast’
[Podcast] What if You Could Innovate On Demand? An Interview With Andy Hunt of The Hershey Company
In this episode of the What If? So What? podcast, Jim talks with Andy Hunt, Manager, Digital Innovation Lab at The Hershey Company about innovation and we learn how Andy and his team turn creative ideas into real-world solutions that deliver meaningful value. Listen Now Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Andy Hunt is Manager, Digital Innovation Lab at The […]
[Podcast] LightsOnData
The majority of key business decision makers aren’t data gurus. It’s crucial for CEOs, CDOs, and other organizations to be able to understand their data to be able to make important business decisions. In season 2 episode 5 of the Intelligent Data Podcast, host Arvind Murali and his guest George Firican, Data Governance and BI […]
[Podcast] DevOps IS NOT DataOps
DataOps, an intersection of Lean Manufacturing, Agile, and DevOps, helps improve speed of deployment to operationalize an end to end data and analytics pipeline. Data Engineering and Analytics must keep up with the speed of Software development since everyone is talking about Data being the future of personalization. In season 2 episode 4 of the Intelligent Data Podcast, host Arvind Murali and his guest Christopher Bergh, CEO of […]
[Podcast] What If Execution Really is Strategy?
Jim and Kim are back for Season 2 of the What If? So What? podcast! In this episode they share exciting things coming up in Season 2, and discuss how strategy and execution are often misunderstood in digital and explain how to bring them together to move faster. Listen Now Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet the Hosts Jim […]
[Podcast] How to Make Money with Your Data?
Once you have your data, how do you monetize it? One of the top global influencer’s around data monetization, Doug Laney, is here to tell us how. In season 2 episode 1 of the Intelligent Data Podcast, host Arvind Murali and his guest Douglas Laney, the data & analytics strategy innovation fellow with the consultancy, […]
[Podcast] What If? So What? Episode 7: What if Data Has Become the Customer Experience?
Listen Now! In Episode 7 of the What If? So What? podcast, Jim hosts a special crossover episode with Arvind Murali, Perficient’s Data Chief Strategist, and host of the Perficient podcast Intelligent Data. Jim and Arvind talk about digital and data and how they are shaping the customer experience today. Click The Player To Listen to […]
[Podcast] WISW Episode 5: What if You Could Deliver Anything as Soon as it Was Valuable?
Listen Now! In Episode 5 of the What If? So What? podcast, we interview Jeff Small, Director of Mobile Product Strategy at Perficient about the evolution of digital product management and how organizations can think about digital products as a transformational strategy. Click The Player To Listen to Episode 5 Now Subscribe and Don’t Miss […]
[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?
In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? In Episode 4 of the What If? So What? podcast, we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a […]
[Podcast] What If? So What? Episode 3: What if You Could Do 5 Years of Digital Marketing in 6 Months
The pandemic dramatically accelerated the evolution and maturity of digital marketing. As platforms, approaches, and channels have all shifted seemingly overnight, we have a new normal for changing your marketing strategy more rapidly than ever. In Episode 3 of the What If? So What? podcast, Kim interviews Eric Enge, Principal at Perficient, to learn what […]
[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?
No one asked for the iPhone. Yet the experience of using it is as much of the design as the product itself. Design today goes far beyond the packaging and the product. How the consumer feels –whether good or bad – while buying and using a product is the design. In Season 1, Episode 2 […]
How Long is Too Long for a Customer Service Response?
What’s the right amount of time a customer should wait to hear back from a financial services institution? Most people would agree that 5-7 business days is unacceptable. I recently came across the message below from a nationwide mortgage lender and servicer and was shocked to see this response: Customer service isn’t new in financial […]