Amazon came forward and announced it would begin to seek new ways to address and possibly reduce rising health care costs for its own employees. The initiatives are all part of a bigger strategy to improve the shopping experience for businesses and consumers. Amazon’s strategy is in the beginning stages of the process but is […]
Posts Tagged ‘connected health’
#HIMSS18 Social Media Ambassadors: Mission to Innovate
It’s time for the #HIMSS18 Annual Conference & Exhibition in fabulous Las Vegas, Nevada at the Sands Expo and Convention Center March 5-9. The annual conference is the leading healthcare information extravaganza bringing together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. However, if you are unable to attend the conference […]
Welcome to Chaos: Using the Agile Manifesto in Healthcare
In one of my previous blog posts, I discussed using the Cynefin framework for providing guidance in determining the type of healthcare project you will be managing and the best SDLC methodology to use for that project. The Cynefin framework defines four types of projects: Simple Complicated Complex Chaotic Chaotic projects are the rare project, […]
4 Reasons to Attend HIMSS18 – First-Time Attendee Perspective
If you work in the healthcare field, attending the HIMSS18 Annual Conference & Exhibition at the Sands Expo and Convention Center in Las Vegas from March 5 to 9 is the right decision. If you haven’t been to the conference before, don’t be intimidated. Being a first-time attendee is not unheard of. 43% of the […]
3 Ways to Use Human-Centered Design Strategy in Healthcare
Innovation in healthcare has become a trending topic in today’s world, with payers, providers, and patients expecting the same level of ease and access from their healthcare systems as they’ve come to expect across other essential services. With the technology driving efficiency in nearly every other aspect of our day-to-day lives, it is long overdue […]
Will CVS-Aetna Provide a Prescription for Healthcare CX?
Mergers and acquisitions happen frequently in healthcare so the CVS-Aetna mega deal may not have been a shock to many in the healthcare industry. The $69 billion deal would combine the drugstore giant with one of the biggest health insurers in the United States. If approved by the companies’ boards and federal regulators this consolidation […]
Janssen Gets Patient Support With The Unveiling Of Cancer.com
It’s been a long time in the making, but it’s finally completed. Janssen, a pharmaceutical company owned by Johnson & Johnson, just unveiled a new digital site, Cancer.com. The new site provides patients, caregivers, and loved ones with loads of content and resources. It even offers users the ability to customize and personalize the site […]
Hospital at Home: An Effective Model for Acute Care Patients
Remote patient monitoring has been implemented over the last few years in select use cases with varied success based on the level of patient and provider team engagement. A new model that is gaining widespread adoption is Hospital at Home, developed by Bruce Leff, professor of medicine at Johns Hopkins. Hospital at Home provides remote […]
Using Healthcare Personalization to Delight, Engage & Empower
Consumers (including members and patients) recognize personalization gives them more enjoyable and relevant experiences online that help them accomplish their goals. Health plans and providers are now adopting personalization to create positive end-to-end consumer experiences on their sites, which in turn may increase engagement, improve loyalty, lower cost of service, and improve patient outcomes. For […]
Owning the End-to-End Consumer – Patient Experience
Healthcare providers continue to focus on every interaction point consumers and patients have both online and in facility. It is critical for providers to own the end-to-end consumer-patient experience whether capabilities are empowered inside or outside the provider organization. The challenge is that providers are often reliant on multiple third party vendors for consumer and […]
Can an Apple Watch Keep the Doctor Away?
Apple launched the Apple Watch in 2015 and has been making improvements to it ever since. Today’s announcement was no different. Freedom to Get Fit Where You Want to Get Fit In prior versions, you would need to be in close proximity of your iPhone in order to run all of the Apple Watch supported […]
Webinar: Why Personalization is a “Must” in Healthcare
While the thought of delivering a personalized experience in healthcare can be overwhelming, the value it provides is undeniable. As the industry moves to a more consumer-centric model, healthcare organizations need to engage with patients and members on an individual level. Healthcare organizations that utilize technology to provide a relevant, high-touch and personalized experience are […]