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Transforming With Optimism in the Insurance Industry

Mario Greco, CEO of Zurich Insurance Group, one of the world’s largest insurance companies, sat down with CNBC following the release of the company’s Q4 2017 earnings. He shared his views on how the industry is doing as a whole, as well as how Zurich is maintaining its leadership position in such a competitive environment. […]

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Why You Shouldn’t Miss This “IBM Watson For Insurance” Webinar

Although it’s been on YouTube for less than a month, IBM’s Watson at Work: Insurance video has been viewed over 1.2 million times. That’s because insurance companies are keen to streamline their claims processes. If the number of views isn’t enough to convince you that insurers are all about Watson, consider this: Amica Mutual Insurance, […]

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How Watson and BPM Are Disrupting Insurance

If there’s one area that can spell the success or failure of an insurance carrier, it’s claims. Claims consume nearly 80% of insurance premiums in the form of payments or processing costs. Consequently, claims managers are challenged to reduce these costs, improve service levels, and gain greater control over the processing environment. As regulatory oversight […]

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Servicing Customers In Financial Services With CX Technology

It’s no secret that customer satisfaction scores go up when customers consistently get what they want. When they have unanswered questions about your products and services, they’re not likely to become your biggest cheerleaders. And, chances are that if your prospects find themselves with questions that can’t be answered, they’re not going to convert. We […]

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Token-Based Authentication: Part 1- JWT with DP Firmware 7.2.0.0

This tutorial series explains how to issue and validate different types of tokens such as JWT(JSON Web Token) , SAML HoK(Holder-of key) using IBM DataPower gateway. In this article, you learn about the issuance and validation of JWT with firmware v 7.2.0.0. In Part-2, you will learn to issue and validate the JWT with firmware […]

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The Yeoman’s Guide to SP2013 Internet/Extranet Licensing: Part 2

(This article is the second in a two-part series.  For Part 1, please click here.) If I were a decision maker or purchasing manager in an enterprise IT department, this is how I’d like to view SharePoint CALs (CAL is shorthand for Client Access License in the Redmond Universe): a “solution first” approach that tells […]

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What’s New in SharePoint 2013? Let’s ask the experts…

SharePoint 2013 (or “Wave 15” as we unabashed Microsoft fanboys have been calling it) has been in public beta for a little over two weeks now, and we’re starting to see some more discussion of new features and functions around the web.  Our own Microsoft blog is no exception. A number of our customers have […]

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Planning for Externalizing Authentication in SharePoint 2010: Part 1 – Introduction

Since the beginning of 2011, I’ve had the good fortune of being involved with several projects involving the claims authentication capabilities introduced in SharePoint 2010. The scope of these efforts have ranged from small proof-of-concept demonstrations to large Internet and Intranet production deployments. Some involved custom built Security Token Services (STS) and others relied on […]

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Unable to access SharePoint claims-based site – Event ID 8306

System Specs SharePoint 2010 farm hosting multiple web apps using claims authentication. Each web app has multiple zones.   Symptoms After a code deployment we were unable to access the Intranet zone (NTLM Authentication) for all claims-based we apps in the environment.   The following is the error that was encountered when trying to access […]

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Claims SSO in an Anonymous Access SharePoint Environment

Note: The below method is good for both single sign on and persistent login scenarios in a SharePoint environment with anonymous access enabled. I recently had to wrestle with implementing single sign on (SSO) between two SharePoint web applications that have anonymous access enabled. If you have read Programming Windows Identity Foundation (I recommend you […]

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PerformancePoint Identity Delegation with SAML Claims Providers

From time to time, we have customers who want to offer Microsoft’s Business Intelligence visualization tools like PerformancePoint dashboards as a service to users connecting to SharePoint from the Internet. Typically this represents a pretty big challenge, especially if there’s any requirement that access to the data be granularly filtered at the data tier (Analysis […]

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UPDATED: Adding an OpenID Claims Provider for AD FS 2.0 to Extend Access to SharePoint 2010

NOTE: This blog is based on a post originally written in January of 2010 when both SharePoint 2010 and AD FS 2.0 were in Release Candidate stage. The version you are reading here has been updated it to correct some important omissions related to the RTW bits. ======================================================== In my previous post, I demonstrated how […]

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Sliding Sessions with SharePoint 2010 and Claims

Back in June 2010, Vittorio Bertocci posted a method to implement sliding sessions with Windows Identity Foundation (WIF) on his blog. While the article addresses ASP.NET applications configured to use WIF, Vittorio mentions that SharePoint 2010 implements sliding sessions for Forms authentication more or less out-of-the-box. Sadly this is not the case for situations where […]

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Sign into SharePoint 2010 with Facebook using a custom STS

In an earlier post, I demonstrated how you can use Windows Azure ACS v2 as a Trusted Identity Provider to SharePoint 2010. One of the interesting options that ACS v2 provides is sign-in using Facebook. Using social media as a means to provide single sign on with SharePoint has always been an interest of mine […]

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SharePoint and Identity Management – Part 2 of 3

So last week we briefly touched on the characteristics of a good IdM solution or at least an environment that was IdM hygienic.  Some of those characteristics included the following: View, create, modify, and delete users Change passwords Add or delete a user in a security group Approve or reject requests Delegate all permissions This […]

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SharePoint and Identity Management – Part 1 of 3

I’ve been speaking recently at a multitude of SharePoint Conferences.  It’s an honor to be asked to speak at these conferences and to be recognized as a SharePoint expert.  Because I attend so many of these conferences, I see a lot of the same speakers–typically speaking on the same topics that they are comfortable presenting.  […]

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PowerPoint Slides for SharePoint Saturday Twin Cities

I just uploaded my deck for the presentation I’ll be giving tomorrow, October 2 on Claims Authentication. Download here: SPS Twin Cities – Claims The deck is around 50 MB in size due to the demo videos embedded within. Since I’m presenting live, they’re without sound. I plan on re-recording them with sound later this […]

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