Posts Tagged ‘Automation’

According to a recent Forrester report, usage of chat bots and automated customer interaction tools is growing, but the success rate is dramatically low. While more than half of global organizations are using these tools, or planning to use the solutions soon, failure rates are often reported around 70%. One factor contributing to this failure […]

As everybody is adopting various cloud solutions in some shape or form which may be Public, Private or Hybrid or even changing the architecture or approach to do things (for example microservices), it’s essential that we implement a very high degree of automation. With the traditional approach and architecture, we had few components which makes […]

We all talk a lot about customer experience, and for good reason. The shift to digital has been a complete game-changer, and consumers have more options than ever before. Long gone are the days of pulling out a massive phone book to find a new primary care physician or travel agent for your next vacation, or […]

Boosting productivity through automation is another goal of the industry. Automation drives down costs and enables better control and compliance. It gives firms scale by allowing them to better serve existing customers and address new segments of customers by allocating resources to areas in which they can make the biggest difference. Eliminating simple manual processes […]

Robotic automations can be used to automate the routine tasks which are repeated in a workflow. Pega robotics adds the ability to automate tasks using the user interface of existing applications. It can help speed up manual tasks by automating user actions. Automations are created in Pega Robotic Studio. The latest version available is 8.0 […]

Money20/20, the world’s largest conference geared towards the financial services industry, brought big announcements from heavy hitters at its 2016 event. Bank of America’s head of digital banking, Michelle Moore, introduced Erica (a play on the company’s name), a digital assistant driven by artificial intelligence, predictive analytics, and cognitive messaging. The technology, which can also […]

“On the eleventh day of Christmas my IT guy gave to me, 11 automated actions” Though controversial of late, automation has become fashionable in its use in business and technology. From self-driving cars to self-serve kiosks at supermarkets, the rise of automation has been transformative to human interaction and business operations. Much of automation has […]

Robo-advising will likely never take over wealth management, but there are certain elements it could replace. For example, tax-loss harvesting and digital account opening can be streamlined through technology and automation. Any tasks that serve as barriers to receiving services should be accomplished by machine. Financial advisors should instead do more of what they do […]

The term DevOps is still relatively new to the technology industry. The definition of DevOps isn’t really as clear as is for Agile Development Methodology. For many teams and organizations DevOps is a sort of unobtainable mythical beast; a unicorn if you will. Although, DevOps is obtainable for any team so long as the necessary […]

The previous article in this series covered how to setup an Azure Resource Group project with ARM Template that creates an Azure Service Bus Namespace. This article build upon the previous, to create an Azure Service Bus Topic with a Subscription to catch all messages. Instead of starting from scratch, this article builds on the […]

Azure Resource Manager (ARM) is the new set of APIs for deploying and managing Microsoft Azure services. A previous article in this series defines what Azure Resource Manager (ARM) means for Developers, IT Pros and DevOps. This article will dive into the details of using Azure Resource Manager, ARM Templates, Visual Studio 2015, and the Azure SDK to […]

PowerShell has existed within Windows for some time now, providing much superior scripting / automation abilities than the old command line. Although, you can use the Azure Xplat CLI from the command line on Windows, Linux or Mac, the Azure PowerShell cmdlets provide a better environment to create, test, deploy and manage your Azure solutions […]