Posts Tagged ‘Artificial Intelligence’

Appian World concluded with the theme for 2017 of “Transform”. The message centered on how technology is continuing to help organizations facing a need to constantly change, scale, and adapt to an ever changing technology landscape. Appian’s application development platform delivers on the promise to revolutionize how businesses use their applications to deliver products and […]

A session at IBM Amplify 2017 covered challenges of omni-channel customer engagement in the digital era and how cognitive capabilities like IBM Watson can help deliver a seamless experience. Some of the challenges in creating a seamless omni-channel experience include: Data Lack of insights Organizational silos No single view of the customer across channels Data […]

We’ve heard it from a number of different analyst sources and it’s being talked about all across the web right now – 2017 is the year of cognitive computing or artificial intelligence (AI). The blockbuster partnership announced this week between Salesforce and IBM further validates that AI is more than just the next marketing buzzword […]

Commercially available cognitive computing is a new evolution in technology and presents a significant opportunity for a wide variety of industries. We are already seeing “cognitive computing” influence our daily lives. The intent of cognitive systems is to help people make better decisions. And this is why cognitive is gaining more traction and popularity in the […]

Money20/20, the world’s largest conference geared towards the financial services industry, brought big announcements from heavy hitters at its 2016 event. Bank of America’s head of digital banking, Michelle Moore, introduced Erica (a play on the company’s name), a digital assistant driven by artificial intelligence, predictive analytics, and cognitive messaging. The technology, which can also […]

It’s the beginning of February, which means that tax season has begun. Mixed between the mess of W-2 forms and receipts are overwhelmed tax preparation professionals working towards the yearly April deadline while navigating through a complicated tax code. Whether you’re a first-time filer or have numerous done it many times before, missing a few […]

Tax season is here. Many of us are in the midst of scrambling to collect the tax forms that arrive via snail mail and electronically. Once we believe we have all the forms that are required to complete our taxes, we log into one of the myriad tax preparation software applications on the market, send […]

After a recent re-watching of Back to the Future Part II, I was surprised how some of the 21st Century technologies featured in the movie are a reality today.  No, flying cars don’t exist, but the writers did get a few things right, like the Chicago Cubs winning the World Series (a year too soon, […]

You are probably thinking, how could we possibly tie Adobe Experience Manager and Amazon Alexa together? AEM is obviously great at managing a website and delivering content to several channels, including mobile and kiosk. Amazon Echo is a voice-activated device where we can talk to Alexa and she answers back by playing music and buying doll houses. There […]

While we can’t always be certain which trends the new year will bring, we can offer predictions based on our conversations with industry executives and our customers, looking at what companies have accomplished in the past year, and the initiatives they already have in place for the future. In fact, that’s exactly how we compiled […]

As we move into 2017 and most of us are still recovering from the Christmas party, I want to pass along some focus areas for data gurus in 2017. I’ve provided some insights from industry analysts (Gartner, Forrester), Venture Capitalists, and the multi-million dollar software companies that are driving the next wave of data and analytics such […]

As 2016 draws to a close, it’s time to reflect on all that happened with Digital Experience Platforms. Let’s recap the most-read posts for the year: 10 | (Re)defining Enterprise Search Enterprise Search is transitioning to something more broad and powerful. It now means reducing friction in your business operations. 9 | Google Search Appliance […]