Posts Tagged ‘Artificial Intelligence’

With the artificial intelligence (AI) dream becoming more and more of a reality every day, Salesforce users will have a plethora of new ways to utilize Salesforce’s Einstein AI. “Salesforce Einstein is the first comprehensive AI for CRM. It’s an integrated set of AI technologies that makes the Customer Success Platform smarter and brings AI […]

Yesterday, we held a webinar featuring Christine Livingston (Perficient, IBM Watson Director) and Dean Upton (Blueworx, Product Management) around the delivery of customer service using IBM Watson. With self-service platforms becoming popular among global organizations, our webinar served as an informative dialogue around information and best practices. Check out our summary below: Our webinar also […]

Artificial Intelligence Computers can process information much faster than we can. But computers lack certain human attributes like reasoning and perception. These “general intelligence” traits are being studied and computer science geeks are working on translating these traits into computer algorithms. Goal setting is the main focus and research is being conducted on these complex […]

A couple of days ago, I posted this piece on a different blog at Perficient, but thought it was interesting enough to share it with those who work in the banking and insurance industries. –  –  – Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have […]

Recently, I had the opportunity to attend the Adobe Analytics Partner Café in Chicago. This awesome event was a gathering of fellow Adobe Analytics practitioners and partners to hear directly from Adobe about the roadmap of the Adobe Analytics Cloud, get insights into Adobe.io and network with other experts.   2018: The Year of Customer Intelligence   The primary trend […]

Traditional technology platforms are experiencing massive upheaval with the arrival of new platforms around cloud, artificial intelligence, and machine learning. With monolithic infrastructure falling out of favor, traditional vendors have been forced to pivot and adjust, or face the prospect of going obsolete. One of the areas facing great change is business process management (BPM). […]

According to a recent Forrester report, usage of chat bots and automated customer interaction tools is growing, but the success rate is dramatically low. While more than half of global organizations are using these tools, or planning to use the solutions soon, failure rates are often reported around 70%. One factor contributing to this failure […]

Technology is advancing daily. Every industry makes an effort to keep up with the advancement and so does the Software Testing industry. This industry did see growth in terms of Automated testing, Exploratory testing, Testing in Digital, Testing with Algorithms, and many more with one of the latest buzz word – Artificial Intelligence (AI) in […]

While modifying sales goals can be a good place to start, artificial intelligence and intelligent machines (along with a comprehensive process) can be leveraged to analyze data and identify patterns. Aside from knowing the real identity of customers, companies are obligated to ensure that their customers have willingly opted to do business with them through […]

One of the unfortunate byproducts of the digital age is when cloud providers suffer major outages. In such situations, everything from email applications to social networking websites go offline, making even the simplest of technology tasks irrelevant. Even as cloud solutions improve, management of such solutions is still at the will of human error. Such […]

As mentioned last week, Perficient was a proud sponsor of this year’s Informatica World conference. We met with many Informatica customers and companies evaluating the suite of products. The event was also a great opportunity to hear from other thought leaders in the areas of Big Data, MDM, and cloud. It was clear from Informatica […]

Informatica World 2017 is underway and we’re excited to sponsor this year’s event. This event is the premier user conference for Informatica, covering Big Data, master data management, cloud integration, next generation data strategies, and more. Attendees are learning the latest in Informatica product roadmaps, technical deep dives, and roundtable sessions. In addition to terrific […]