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Posts Tagged ‘Artificial Intelligence’

What Financial Firms Can Learn From Mark Zuckerberg & Facebook

A couple of days ago, I posted this piece on a different blog at Perficient, but thought it was interesting enough to share it with those who work in the banking and insurance industries. –  –  – Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have […]

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Analytics: the Rise of Customer Intelligence

Recently, I had the opportunity to attend the Adobe Analytics Partner Café in Chicago. This awesome event was a gathering of fellow Adobe Analytics practitioners and partners to hear directly from Adobe about the roadmap of the Adobe Analytics Cloud, get insights into Adobe.io and network with other experts.   2018: The Year of Customer Intelligence   The primary trend […]

3 Ways AI is Transforming BPM

Traditional technology platforms are experiencing massive upheaval with the arrival of new platforms around cloud, artificial intelligence, and machine learning. With monolithic infrastructure falling out of favor, traditional vendors have been forced to pivot and adjust, or face the prospect of going obsolete. One of the areas facing great change is business process management (BPM). […]

Watson Use Cases in Customer Service

According to a recent Forrester report, usage of chat bots and automated customer interaction tools is growing, but the success rate is dramatically low. While more than half of global organizations are using these tools, or planning to use the solutions soon, failure rates are often reported around 70%. One factor contributing to this failure […]

Artificial Intelligence in Testing – Intelligent or Artificial?

Technology is advancing daily. Every industry makes an effort to keep up with the advancement and so does the Software Testing industry. This industry did see growth in terms of Automated testing, Exploratory testing, Testing in Digital, Testing with Algorithms, and many more with one of the latest buzz word – Artificial Intelligence (AI) in […]

3-Part Process To Reduce Risk When Cross-Selling In Financial Services

While modifying sales goals can be a good place to start, artificial intelligence and intelligent machines (along with a comprehensive process) can be leveraged to analyze data and identify patterns. Aside from knowing the real identity of customers, companies are obligated to ensure that their customers have willingly opted to do business with them through […]

3 Reasons to Add AI to Multi-Cloud Environments

One of the unfortunate byproducts of the digital age is when cloud providers suffer major outages. In such situations, everything from email applications to social networking websites go offline, making even the simplest of technology tasks irrelevant. Even as cloud solutions improve, management of such solutions is still at the will of human error. Such […]

Insights from Informatica World 2017

As mentioned last week, Perficient was a proud sponsor of this year’s Informatica World conference. We met with many Informatica customers and companies evaluating the suite of products. The event was also a great opportunity to hear from other thought leaders in the areas of Big Data, MDM, and cloud. It was clear from Informatica […]

Perficient Sponsors Informatica World 2017 in San Francisco

Informatica World 2017 is underway and we’re excited to sponsor this year’s event. This event is the premier user conference for Informatica, covering Big Data, master data management, cloud integration, next generation data strategies, and more. Attendees are learning the latest in Informatica product roadmaps, technical deep dives, and roundtable sessions. In addition to terrific […]

Perficient Discusses Watson Solutions with IBM CEO

IBM CEO Ginni Rometty hosted a panel with top Watson solution providers to discuss partner experiences with the Watson platform. As an IBM Watson Beacon Award winner, a Watson Talent Partner, and a multi-year IBM Analytics Partner of Year, Perficient was invited to participate in the panel. Christine Livingston, our Watson Practice Director, represented the […]

Connecting the Dots with AI and Salesforce

Why Artificial Intelligence Matters AI, or Artificial Intelligence, is a buzzword these days. People like Stephen Hawking and Elon Musk say that an advanced artificial intelligence will lead to the end of humanity, but the march continues for ever more advanced algorithms seemingly in spite of the warnings. Salesforce has even jumped into the fray […]

4 Ways A.I. Powers Productivity for Sales Cloud Users

Last year, I attended my first Dreamforce—a spectacular conference that brings thousands of people within the Salesforce ecosystem to San Francisco each year. In between the epic events and action-packed sessions, it was the introduction of Einstein in the main keynote that kept me wondering how artificial intelligence will influence CRM. From speech recognition to […]

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