Posts Tagged ‘AI’

Two weeks ago, we held a webinar on the business use case of Watson within the insurance industry, highlighting the business savings of artificial intelligence in customer support and self-service. Artificial intelligence spending is skyrocketing, with worldwide spending expected to hit $47 billion in 2020, according to research from IDC.  Whether it’s insurance, higher education, […]

Artificial Intelligence (AI) is being heralded as a game-changer – and rightly so. The combination of Big Data with improved processing power and machine-learning (algorithms that can learn from experience rather than explicit human programming) has the potential to affect every corner of our lives. From retail and healthcare to transportation and the internet-of-things, AI […]

Artificial Intelligence Computers can process information much faster than we can. But computers lack certain human attributes like reasoning and perception. These “general intelligence” traits are being studied and computer science geeks are working on translating these traits into computer algorithms. Goal setting is the main focus and research is being conducted on these complex […]

Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have visited every state in the U.S. by the end of 2017. In a post, he shared his thoughts on Alaska’s Permanent Fund Dividend, which provides residents with a portion of the oil revenue the state makes. Each […]

You’ve heard about bots. You’ve even chatted with a bot—even if you didn’t know it. But do you know how to make a bot work for you? Bots, algorithms, machine learning, AI… whatever you call it, these are driving how you sell to and engage with customers. These are the “people” you chat with in […]

Traditional technology platforms are experiencing massive upheaval with the arrival of new platforms around cloud, artificial intelligence, and machine learning. With monolithic infrastructure falling out of favor, traditional vendors have been forced to pivot and adjust, or face the prospect of going obsolete. One of the areas facing great change is business process management (BPM). […]

Business process management has led a transformation in the insurance industry for decades. With the emergence of cognitive technologies like IBM Watson, insurance agencies can further optimize complex, data-driven processes to gain a competitive advantage. Last week, we explored the transformation of insurance through the emergence of IBM Watson and business process management solutions (BPM). […]

As we’ve discussed in previous posts, customer success is a key part of the modern buyer’s journey. Even with signed contracts and revenue, organizations must still continue to add value to the customer experience. We discuss the art and science of customer experience with our customers on a regular basis, walking them through available technologies […]

While modifying sales goals can be a good place to start, artificial intelligence and intelligent machines (along with a comprehensive process) can be leveraged to analyze data and identify patterns. Aside from knowing the real identity of customers, companies are obligated to ensure that their customers have willingly opted to do business with them through […]

One of the unfortunate byproducts of the digital age is when cloud providers suffer major outages. In such situations, everything from email applications to social networking websites go offline, making even the simplest of technology tasks irrelevant. Even as cloud solutions improve, management of such solutions is still at the will of human error. Such […]

As mentioned last week, Perficient was a proud sponsor of this year’s Informatica World conference. We met with many Informatica customers and companies evaluating the suite of products. The event was also a great opportunity to hear from other thought leaders in the areas of Big Data, MDM, and cloud. It was clear from Informatica […]

Informatica World 2017 is underway and we’re excited to sponsor this year’s event. This event is the premier user conference for Informatica, covering Big Data, master data management, cloud integration, next generation data strategies, and more. Attendees are learning the latest in Informatica product roadmaps, technical deep dives, and roundtable sessions. In addition to terrific […]