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Posts Tagged ‘AI’

100+ Examples Of Digital Transformation In Financial Services

Similar to the way digital transformation means different things to different people, there are myriad types of projects and initiatives that fall under the concept of digital transformation, including: Implementing methods that enable changes to be made quickly on digital platforms, such as websites, mobile, social, and portals Developing websites and portals that are mobile-friendly […]

2017: Back to the Future with Artificial Intelligence and Big Data

As we move into 2017 and most of us are still recovering from the Christmas party, I want to pass along some focus areas for data gurus in 2017. I’ve provided some insights from industry analysts (Gartner, Forrester), Venture Capitalists, and the multi-million dollar software companies that are driving the next wave of data and analytics such […]

12 Days of DevOps: 11 Automated Actions

“On the eleventh day of Christmas my IT guy gave to me, 11 automated actions” Though controversial of late, automation has become fashionable in its use in business and technology. From self-driving cars to self-serve kiosks at supermarkets, the rise of automation has been transformative to human interaction and business operations. Much of automation has […]

How Digital Transformation Begins In Financial Services

Most digital transformation initiatives begin with customer journey mapping, a process that helps one fully understand the dynamics of the target customer and their behavior. Journey mapping connects the dots from a customer’s initial interaction with a brand, through their entire experience with that brand via multiple channels (e.g., website, mobile app, phone call, direct […]

Why Digital Transformation Matters In Financial Services

In today’s digital age, consumers have evolved to become far more independent and self-sufficient. They expect access to information, services, and products to be quick, easy, useful, engaging, and even entertaining. Businesses that are not yet meeting these new expectations are falling behind the curve. But this particular curve is not just the trend of […]

Digital Transformation In Financial Services Defined

While it means different things to different people, digital transformation is a movement. According to the research firm Altimeter, the definition of digital transformation boils down to this: “The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.” Digital transformation […]

Introduction To Digital Transformation In Financial Services

We have become a digital society. We use mobile devices to guide us through rush hour traffic, to find a great new spot for lunch, to research recipes for dinner, to do our shopping, to track our exercise, to entertain, to connect with friends and family, and to wake us up the next morning to […]

Will technology make your doctor disappear?

Maybe soon, your doctor will be a supercomputer, not a person. The possibility was center stage in San Diego at the inaugural Fortune Brainstorm HEALTH conference, where executives with IBM Watson Health and Athenahealth, a provider of cloud-based healthcare services, debated how far cognitive computing will reach into doctors’ offices. Brainstorm HEALTH, sponsored by Fortune […]

How GSK Is Using IBM Watson To Create Brand Love

IBM World of Watson 2016 is taking place this week in Las Vegas and the agenda is jam-packed with an incredible number of great sessions. If you work in the life sciences space and your role requires the use of sophisticated IT, you’re probably already of aware of Watson and the potential it has to […]

4 Ways Big Data is Helping Transform All Companies

A couple of years ago, I read several articles detailing the challenges of Big Data and the confusion around implementation.  The message was as follows: Everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it. Since then, technology and Big […]

Salesforce Einstein Brings CX Opportunities with AI – #DF16

During Dreamforce this week, Salesforce officially announced Salesforce Einstein, the company’s new artificial intelligence layer built into the platform. At the Salesforce Einstein keynote, Salesforce pushed the idea that anybody can be a data scientist because the platform has intelligence built right in. John Ball, the SVP & GM of Salesforce Einstein MC’d the session. John […]

Curating the Next Blockbuster with IBM Watson

The ushering in of autumn means pumpkin spice everything, counting down to the holiday season, and classic movies on the silver screen. While summer is full of action flicks and superheroes, the latter half of the year is a mix of horror, feel-good, and holiday movies. One such film making its debut for the fall […]

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