Technical

Amazon Connect makes use of queue specific hours of operations to route callers based on the time and day of the week.  It’s an excellent feature to use for any call center that has regular operation hours or dedicated shifts. However, a preconfigured calendar doesn’t work very well for unpredictable events. In case your supervisors […]

Every organization makes repetitive business decisions. These decisions are made by following organization’s business policies. The business policies are the guidelines developed by an organization to govern its actions. The policies define the limits within which decisions must be made. The business rules are the interpretation of these business policies. The business rules enable policies […]

If you didn’t have an opportunity to attend the webinar, HFM to FCCS – A Customer Success Story, presented by Doga Pamir, Solutions Architect at Perficient, you might want to check it out on ODTUG’s website as part of their educational webinar series. This event was originally presented at Kscope17 and was so well received, that ODTUG […]

The use cases for cloud, DevOps, and application development continue to grow and transform all industries. With the arrival of artificial intelligence (AI), machine learning (ML), big data, and the Internet of Things (IoT), technology leaders are exploring the art of possible. The possibilities of the future come together this Fall with the Amazon re:Invent, […]

Business intelligence (BI) technologies enable wealth management firms to analyze raw data, with the goal of improving decision making, enhancing client relationships, increasing operational efficiency, and adhering to legal and regulatory compliance mandates. A properly designed BI framework can provide financial services companies with a rich, intuitive user interface that enables business users to run […]

Yesterday, at the Pierre Hotel in New York City, the 2017 Delivering Alpha Conference gathered the most important players in asset management. At 3:00 Eastern Time, Jamie Dimon, CEO of J.P. Morgan Chase took the microphone…and Wall Street reacted quickly. By 3:01 ET, bitcoin was down 2 percent. So, what exactly did he say about […]

TIBCO BW application performance monitoring is essential to find and correct when an unusual behaviour is occurring and also to know memory and CPU usage of TIBCO BW applications. We have many tools to monitor the application’s performance and JConsole is one among them. It can be enabled to monitor the TIBCO Business Works engine. […]

Oracle Financial Consolidation and Close Cloud Service (FCCS) is one of the latest cloud solutions offered by Oracle.  Doga Pamir, Solutions Architect at Perficient, was selected by ODTUG to present at Kscope17 on this topic. His session, HFM to FCCS – A Customer Success Story, landed Doga not one, but two awards! The session was so well […]

Today’s innovative organizations focus on multiple initiatives, including delivering a product to market and creating an application that customers love. Many applications use emerging technologies including cloud, containers, microservices and distributed applications, which promise greater flexibility, lower cost and faster release cycles. One of the challenges of building an innovative application is how it adjusts […]

As a child, I watched re-runs of The Jetsons, an animated sitcom imagining city life several centuries into the future. Filled with automated appliances and flying cars, the cartoon gave me a boundless imagination of what cities could be. As we enter into the second decade of the 21st century, city living is more popular […]

Goal Seek is one of the most commonly used spreadsheet features. The Goal Seek feature back calculates the source value or the input value based on a target value. Using Goal Seek, you can adjust a value used in a formula to achieve a specific goal. This is an incredibly powerful tool when it comes […]

There are many considerations when it comes to the development and operation of a business intelligence (BI) program, especially when it is specific to certain sectors of the financial industry like wealth management. Nonetheless, there are several fundamental beliefs wealth management firms should embrace as they pursue their BI efforts: BI is a powerful tool […]