Over the past couple of decades, Agile and Lean have been steadily gaining popularity in various fields and industries. People are having lots of discussion on agile and lean, and trying to compare the differences and benefits. By learning what is agile and what is lean, you may find that they have a lot of […]
Technical
How EPM Automate Can Help in Troubleshooting Issues
Introduction EPM Automate plays a vital role in automating many admin and user tasks in Oracle Hyperion Cloud. This blog post demonstrates how EPM Automate can help in troubleshooting the issues during support phase. Basically, this method is useful when we have more than one instance like Development and a SIT/UAT/Prod instance. The following explains […]
Success Story: Oracle PBCS is Just What the Doctor Ordered
Our client is a leading healthcare provider with 13 clinical departments, each with multiple entities and varying degrees of complexity. They implemented Hyperion Planning in 2012 and experienced significant growth since then as a result of expansion into the community and in their main campus. There was a growing need to provide the executive office […]
Amazon Connect Contact Flow Logging
Amazon announced several new and exciting features for Amazon Connect in Q4 2017. They’ve added support for contact flow import and export, contact flow logging, the Login/ Logout report, agent event streams, etc. In this video, I show you how to enable the new contact flow logging feature, find a specific customer interaction and read […]
The Blockchain Process
Current transaction processing requires trusted intermediaries to store assets, verify the legitimacy and solvency of each party in a transaction, validate each asset being transacted, complete the transfer of ownership of the asset, and record the transaction in a centralized ledger. Once a transaction is initiated, the initiating party has no visibility of each stage […]
Using Cool ECMAScript 6
What is ECMAScript? In brief, ECMAScript is a standard for JavaScript, and JavaScript is actually an implementation of ECMAScript. Here’s a JavaScript history timeline from webapplog.com, which will help you to understand it. JavaScript was born as LiveScript in 1995 In 1997, ECMAScript standards were established In 1999 ES3 came out and IE5 became very popular […]
Trend Tuesday: Calculating the Impact of Pivotal
We were recently at SpringOne Platform, Pivotal’s annual user conference which brings together cloud and development practitioners. At the event, Pivotal released new updates to their Cloud Foundry (PCF) PaaS platform, including new support for serverless computing, containers, and an application store. The new additions promise to help developers accelerate their transition to the public […]
[Guide] Modernize Your Digital Omni-channel Contact Centers
The marriage of traditional customer communication channels like phone calls and emails with modern, digital channels such as social media, mobile apps, and AI bots has created new opportunities and venues for customers to interact with businesses. This increase in customer touchpoints can lead to more sales and brand loyalty, but it also gives businesses […]
Dell Boomi Aids Process Improvement for Healthcare Firm
Process inefficiencies are a regular part of healthcare, brought on by changing systems, needs, and electronic health record (EHR) requirements. Additionally, the need for clean data, platform, and integration also have led to the rise of new solutions on the market. This was the challenge of a leading EHR firm, which was looking to part […]
Challenges For Blockchain
Blockchain is not a new technology; it has been available since the introduction of bitcoin in 2008. However, alternative applications in financial services have not yet achieved a critical mass of acceptance. There are some reasons for this, including the following. Regulatory Approval There is currently no legal framework that regulates the application of blockchain technology […]
Recapping AWS Re:Invent 2017
Amazon Web Services revealed some banner achievements and announcements in Las Vegas last week, revealing numerous infrastructure, cloud, and development tools that will further innovation in 2018. Over two days, CEO Andy Jassy and CTO Werner Vogels dazzled the crowd with customer case studies, new products, and innovative concepts. Vogels’ keynote is embedded below. With […]
Maximize Your Healthcare Community Outreach with Dynamics 365
As healthcare providers resolve privacy and compliance challenges, they are increasingly looking for opportunities to build and improve relationships with the community. However, many healthcare providers struggle to launch outreach programs that can manage and track interactions within a cost effective solution. Perficient’s Healthcare Community Outreach solution on Microsoft Dynamics 365 can help. Healthcare Community […]