Strategy and Transformation

Business models change. The utilities industry is no different. Utilities companies are performing business transactions and processes differently today than they did 20 years ago. And 20 years from now, the industry will be very different. But for today, let’s focus on the current trends, including grid modernization, the rise of digital transformation, implementing digital twins, […]

Qualitative research allows us to evaluate the ‘why’ instead of the ‘what’ when it comes to user actions within an experience.

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018 we introduced our Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on their areas of expertise. […]

Who do you consult when Outlook isn’t working? What about when issues arise with your messaging platforms? Or, worse yet – when your customer experience platforms aren’t working properly? You likely answered “IT” when thinking about these situations. For years, businesses have charged IT with providing stability, consistency, and reliability. However, keeping the lights on […]

The most exceptional approach to maintain technological momentum in an exponentially growing world is to embrace it proactively. Quantum computing is here and we are starting to become a super species migrating away from our current methods into the quantum realm. In a short time, we’ll be able to solve challenging problems that require complicated […]

Sitecore Symposium 2019 is going to be jam packed, so take some tips from a Symposium Veteran on the dos and don’t for this year’s event.

Exploring what’s essential to consumers is a primary step to gaining, retaining, and cross-selling in the banking industry. However, millennial stereotypes regularly fool financial institutions, botching their marketing strategies with incorrect beliefs. Case in point: it turns out millennials enjoy physical branch visits just as much as Gen Xers and Baby Boomers. Nonetheless, most financial […]

Our previous post, Tackle Security Concerns for Application Modernization, addressed common security concerns and revealed a shift in this perspective. The final post in this series offers tips to secure buy in and make sure the change sticks. People are the linchpin to your company’s ability to quickly and easily modernize applications. Achieving success with […]

Containers have changed the way IT teams test and deploy software. They make it easier for enterprises to scale and deploy applications, but they’ve also introduced new challenges and more complexity into the mix. Companies are now deploying thousands of containers daily, and they have to figure out how to manage that complexity.  That’s where […]

As more users expect personalization, it is important to understand what is and how to get started.

Let’s Go Car Shopping! When you go car shopping what is it that you’re looking for?  Maybe a kid-hauler or maybe it’s a fun sports car now that they’re out of the house….but either way you have something in mind and a price range you’re trying to work in.  So what is it that you’re […]

Objective Automatic installation and configuration solutions for WordPress, Drupal, and Magento applications using AWS CloudFormation infrastructure orchestration and content management tools like Puppet, Ansible, or Chef. The infrastructure as code (IaC) solution should follow architecture best practices such as setting up the database in a private segment, secure authentication, and provisioning. It should also have […]