In past posts, we’ve written about why you should consider and how to optimize hybrid cloud for your technology needs. It goes without saying that as we examine the technology landscape today, the business case for hybrid cloud is stronger than ever, with nearly 80% of enterprises committing to adoption by 2017. Transitioning to a hybrid cloud stack […]
Customer Experience + Design
Rethink Patient Experience with Adobe Experience Manager Mobile
Studies show that the average American only visits the doctor 4 times a year. This limited frequency makes it critical for healthcare providers to engage with patients outside the traditional medical setting. Finding a better way to connect with reluctant patients is a challenge faced by many healthcare professionals. The key to tackling this challenge […]
Transforming Healthcare IT with UrbanCode Deploy
Medical technology management is just as complicated as the medical care that doctors provide, consisting of numerous ins and outs. As hospitals continue to innovate on how they care for patients, they also run into roadblocks preventing them from transitioning from the past and into the future. This challenge was specific to a leading nationwide […]
New & Improved Dr. Google? – Searching for Symptoms on Google
Did you know that approximately 1% of all Google searches (think millions) are symptom-related? Google allows us to be self-sufficient, however, health content on the web can be very difficult to navigate and usually results in a misdiagnosis and more often than not a bout of anxiety because we tend to navigate to the “worst […]
Citi’s Digital And Cultural Transformation
Michael Porter, a colleague of mine, is live-blogging at this week’s Forrester CXNYC event, a conference for customer experience leaders, innovators, and practitioners. I wanted to share a session he sat through in which John Dalton, an analyst at Forrester, interviewed Alice Milligan, the chief customer and digital experience officer of Citi Cards at Citi. […]
Giving Patients A Digital Voice As The FDA Reviews Sarepta’s NDA
If you’re in the biotech business, you’re likely closely following the Sarepta saga, or, at the very least, you’re hearing about it in passing because everyone around you is talking about it. Sarepta Therapeutics, a Cambridge, Massachusetts-based company focused on the discovery and development of unique RNA-targeted therapeutics for the treatment of rare, infectious and […]
Building Patient Portals with IBM Digital Experience
With summer right around the corner, many of us will find ourselves staying active outside deep into the summer evening. Whether we are swimming in a lake we’ve frequented since childhood or hitting baseballs at the park, the risk of injury is always something to make note of. For hospitals who must deal with those […]
MasterCard To Pilot SoftBank’s Robot “Pepper” At Pizza Hut
MasterCard is looking at using artificial intelligence (AI) to help make businesses operate more efficiently. The global payment-technology company recently announced that it will be piloting a robot called Pepper, created by SoftBank Robotics. The robot will leverage MasterPass, MasterCard’s digital payment service solution that enables consumers to purchase from merchants. The first test for […]