Digital Experience

Building Patient Portals with IBM Digital Experience

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With summer right around the corner, many of us will find ourselves staying active outside deep into the summer evening. Whether we are swimming in a lake we’ve frequented since childhood or hitting baseballs at the park, the risk of injury is always something to make note of. For hospitals who must deal with those scratched knees and potential broken bones, having the right technology on-hand with a solid digital experience to ensures that immediate administration of care is much easier.

For one leading American healthcare performance improvement network, improving their digital experience was key to their growth and success. Responsible for 2,500 hospitals across the United States in addition to 70,000 other healthcare sites, this particular client maintained the nation’s most comprehensive repository of clinical, financial, and outcome information. They came to Perficient to help take their information up to the next level.

Actualizing Accountable Care

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Our client’s leadership team was presented with the daunting task of helping their member hospitals and healthcare sites adhere to developing requirements of accountable care. While exploring their options, leadership also discovered that they needed to create systems and best practices to allow its member hospitals to both collaborate and gain access to multiple data solutions, something their current technology assets lacked. Coupled with competitive pressure, this provided the incentive to affect change that resulted in the need to create a unified web experience.

Our technology consultants were called in to get the job done, helping the healthcare firm choose IBM Digital Experience for an internal portal, and IBM Connections to offer a layer of social collaboration. Additionally, we also consulted the team on governance models, platform security, and platform unification.

Overall, the move to create a new member portal will pay dividends for the client, providing the competitive advantage necessary to remain relevant in the market, improved return on investment, and an improved workflow which will increase partner engagement. For health practitioners everywhere, this provides the community they’ve been looking for.

Learn More

Are you looking at how the cloud combined with digital experience technologies can impact your organization like the one above? Join us tomorrow in Pittsburgh for the free IBM Hybrid Cloud Innovation Forum where you will hear our own Joel Thimsen talk about migrating web services into the cloud and have a chance to chat 1:1 with cloud experts. RSVP today.

Learn more about our IBM practice here and get in touch today.

About the Author

Albert Qian is a Marketing Manager at Perficient for our IBM PCS, DevOps, and Enterprise Solutions Partners focused on cloud computing technologies.

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