Corporate Responsibility & Culture

A helpful but often overlooked feature in Teams is the ability to take meeting notes. Meeting notes in Teams gives you an easy place to capture and share notes before, during, and after a Teams meeting. In this blog post, I’ll give you a quick rundown on how you can start utilizing meeting notes in […]

Our Customer Engagement Solutions group at Perficient is focused on helping our customers improve communication and interactions with their customers. Through our partnerships with industry-leading communications frameworks, we enhance and implement various ways companies interact across multiple channels. The COVID-19 pandemic has disrupted every part of our lives and the contact center space is no different. […]

The rapidly occurring changes in people’s professional and personal lives during the COVID-19 crisis are not some that many were planning to make (and certainly not all at once). In organizations, change can cause stress to any worker, especially when it was not anticipated at all. The primary unexpected change impacting many employees today, which […]

We’re excited to announce that we’ve been awarded Domo’s Rookie of the Year Award at the Domopalooza 2020 virtual conference. We’ve been partners with Domo for about a year now and look forward to continuing our relationship and sharing our delivery specialization and industry expertise. Domo Rookie of the Year This award recognizes our exhibited […]

As spring quickly approaches, the need for volunteers at Food Well Alliance’s Community Gardens Program gets greater and greater. Our team woke up bright and early on Leap Day to volunteer at the Metro Atlanta Urban Farm. In 2018 they produced 80,000 pounds of fruits and vegetables that went directly to the East Point community. We […]

On Monday, our Customer Engagement Solutions team kicked off an internal Hackathon focused on creating COVID-19 response solutions using the Amazon Connect and Twilio Flex cloud contact center platforms. Yesterday, we checked in on each team’s progress. The five teams are close to wrapping up their work so they can demo their solutions tomorrow and […]

Yesterday, our Customer Engagement Solutions team started an internal Hackathon focused on creating COVID-19 response solutions. The challenge aims to address the current pandemic by building solutions on Amazon Connect and Twilio Flex—both cloud contact center platforms. Solutions range from handling businesses’ increasingly high call volumes during the crisis to integrating customer care with telehealth […]

This week, Perficient’s Customer Engagement Solutions team launched an internal Hackathon focused on creating COVID-19 response solutions. After seeing the immense pressure the COVID-19 pandemic has placed on healthcare systems, essential retail infrastructure, and on many organizations’ customer service operations, our team wanted to work on something that would meaningfully contribute to the crisis. Hackathon […]

The world is going through an unprecedented and challenging time. As part of the global effort to support our healthcare system and limit the transfer of the COVID-19 virus, many organizations are asking employees to work from home if they can. For those organizations that don’t have a mature practice or policy on remote work, […]

Think your employees are taking this in stride? Think again. Every day, the world is glued to TV news outlets and websites watching the pandemic numbers rise. As the crisis worsens and businesses slow down and close, anxiety increases. Your workforce, your front line communicators to your clients, are nervously eyeing sinking retirements and basic […]

Can I use my notes? Is it drastically different from previous exams? Am I the only one freaking out? These are all questions I found myself asking when preparing to take the new Sitecore Certification Exam 9. After recently completing the exam, however, I can tell you the answer to all the previous questions is […]

Find Your Sitecore and Episerver Job on Perficient’s Award-Winning Team Why do people love working on the Sitecore and Episerver team at Perficient? If you ask our colleagues, you might hear words like “teamwork, trust, and fun.” Perficient has been partnering with Sitecore for more than a decade, and as a Platinum Sitecore partner, we are […]