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Udy SharmaDirector

Udayan Sharma is a Director and Automation and AI expert, supporting AI strategy and delivery. He brings strategic, cross-industry expertise to automation initiatives, helping organizations streamline operations and accelerate digital transformation through scalable, modern solutions.

Blogs from this Author

Intelligent Automation in Healthcare. Medical Technology Concept. AI in Healthcare.

Intelligent Automation in Healthcare, Part 1: Bridging the Gap

Faced with rising patient volumes, care complexity, and financial and labor pressures, healthcare organizations are looking at new ways to deliver better outcomes more efficiently. Intelligent automation (IA) has emerged as a powerful solution for achieving operational excellence and enhancing decision-making. This is the first installment of our Intelligent Automation in Healthcare blog series, where […]

Medical Student

Boost Provider Onboarding and Administration Strategy with Pega

Healthcare payers and provider groups across the country are challenged with high costs and long provider onboarding durations due to a lack of integrated automated processes. Organizations often rely on multiple systems and manual processes to onboard and manage providers, resulting in high Center for Medicare & Medicaid Services (CMS) fines due to poor data […]

Smiling Young Woman With Headset Working In Call Center.

Pega and Adobe Unite to Elevate Customer Interactions

Exciting news was announced during PegaWorld’s iNspire event on May 4, 2021. Pega and Adobe are joining forces to provide an end-to-end customer-centric journey. Leveraging Pega’s Customer Decision Hub (CDH) and Next Best Action Advisor—adaptive and predictive models can be used with Adobe customer applications to provide the most relevant offers or recommendations to customers. […]

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Looking Beyond COVID-19: The Digital Mailroom

As COVID-19 spreads across the country, organizations are preparing for the future in an entirely new business landscape. Many companies are looking for solutions that can help them become more efficient and productive while saving money in the long term. Our digital mailroom solution, which can be built on any of the top three platforms, […]

Getting Started with Robotic Automation Using Pega

Robotic automations can be used to automate the routine tasks which are repeated in a workflow. Pega robotics adds the ability to automate tasks using the user interface of existing applications. It can help speed up manual tasks by automating user actions. Automations are created in Pega Robotic Studio. The latest version available is 8.0 […]