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Sarah Dwiggins

Sarah Dwiggins is a Perficient Marketing Manager over the Customer Experience and Digital Marketing Pillar. She has worked in technology for more than 8 years.

Blogs from this Author

Stratus Trophies

Perficient Honored as Organization of the Year for Cloud Computing

Perficient has been named Cloud Computing Organization of the Year by the 2025 Stratus Awards, presented by the Business Intelligence Group. This prestigious recognition celebrates our leadership in cloud innovation and the incredible work of our entire Cloud team. Now in its 12th year, the Stratus Awards honor the companies, products, and individuals that are […]

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Perficient Wins Silver W3 Award for Mobile Innovation in Travel & Tourism

We’re pleased that Perficient has been honored with a second award for our transformative work with a budget-friendly international airline. The Silver W3 Award in the Mobile Apps & Sites – Travel & Tourism category from the Academy of Interactive and Visual Arts (AIVA) celebrates our commitment to delivering exceptional digital experiences that drive real-world impact. […]

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Perficient Named a Major Player in IDC MarketScape for CX Strategy Consulting Services

We’re proud to announce that Perficient has been named a Major Player in the IDC MarketScape: Worldwide Customer Experience Strategy Consulting Services 2025 Vendor Assessment (Doc #US52973025 September 2025). The IDC MarketScape evaluates customer experience strategy consulting firms, offering a comprehensive framework including provider’s current capabilities and future strategies. Perficient believes being named a Major Player emphasizes our commitment […]

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Perficient Included Again in IDC Market Glance for Customer Experience Services

Customer experience (CX) continues to be a defining factor in business success. In a digital-first world, even a single poor interaction can drive customers to competitors, contributing to an estimated $1.6 trillion in annual losses in the U.S. alone. On the other hand, exceptional omnichannel experiences build trust, deepen loyalty, and turn customers into lifelong […]

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Professor Rita McGrath on Leading in Times of Uncertainty

In this episode of “What If? So What?” Jim sits down with Columbia Business School professor and c-suite innovation expert, Rita McGrath, to unpack what it really takes to lead through uncertainty.  McGrath, known for her work on discovery-driven planning and intelligent failure, challenges the notion that strategy is a linear, long-term plan. “The time […]

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Perficient’s “What If? So What?” Podcast Wins Gold at the 2025 Hermes Creative Awards

We’re thrilled to announce that Perficient’s “What If? So What?” podcast, hosted by Jim Hertzfeld, area vice president, strategy, has been honored with a Gold Award in the podcast series category at the prestigious 2025 Hermes Creative Awards. This recognition is a testament to our commitment to providing listeners with insightful, engaging, and actionable content.  […]

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Navigating the Digital Transformation Landscape in 2025

Keeping up with today’s fast-paced technological environment, with businesses undergoing a significant transformation in operations, customer interactions, and innovation, can be challenging. Partnering with the right digital transformation service provider is essential for success. A proven track record in guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring […]

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Deena Piquion from Xerox on Data, Disruption, and Digital Natives

In the new episode of the “What If? So What?” podcast, Jim Hertzfeld and Deena Piquion, chief growth and disruption officer at Xerox, discuss how disruption and digital transformation can position companies to succeed in a rapidly changing technology landscape. Deena is leading Xerox on a unique and pivotal reinvention journey as the company undergoes […]

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Perficient Becomes HubSpot Platinum-Tier Solutions Partner

Perficient, the leading global digital consultancy transforming the world’s largest enterprises and biggest brands, has joined the platinum tier of HubSpot’s Solutions Partner Program. HubSpot, an AI-powered customer platform, works hand-in-hand with partner experts to grow their businesses through inbound software, services, and support. The Solutions Partner Program is an ecosystem of experts who offer […]

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Exploring Sustainability and Digital Transformation With Andi Orzehoski From LyondellBasell

In the latest episode of the “What If? So What?” podcast, Jim Hertzfeld speaks with Andi Orzehoski, director of brand content and digital communications at LyondellBasell. Andi shares her expertise on sustainability, digital transformation, and the critical role of change management in driving business success. The concept of a circular economy is one of the […]

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Efi Pylarinou, Top Global Tech Thought Leader On FinTech

In the latest episode of the “What If? So What?” podcast, Jim Hertzfeld had the pleasure of speaking with Efi Pylarinou, a renowned FinTech expert, speaker, and author of “The Fast Future Blur.” Efi shares her journey from Wall Street to becoming a leading voice in financial technology and innovation. The conversation covers a wide […]

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What if Your Digital Transformation Was as Easy as Changing Your Mind? An Interview With Brian Solis

In this episode of the “What If? So What?” podcast, Jim Hertzfeld talks with Brian Solis, a renowned futurist, author, and the head of global innovation at ServiceNow. Brian’s work has been instrumental in shaping digital strategies and customer experience  strategies for many organizations. In this episode, He shares insights from his latest book, “MindShift,” […]

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