Today at IBM Amplify 2017, an event at which companies across all industries gather to learn how cognitive technology is transforming customer engagement to make each customer feel recognized and special at every step of their journey, my colleague, Michael Porter, was fortunate to hear firsthand how one bank in particular is achieving such great […]
Blogs from this Author
Why Pharma Execs Want A More Favorable Tax Climate
The idea of companies moving their businesses to other parts of the world to benefit from lower taxes is not new. Allergan, the maker of Botox® and other drugs, transferred its global headquarters from New Jersey to Ireland in 2013. Medtronic moved its headquarters to Ireland in 2015, once it completed the acquisition of Covidien, […]
Omnichannel Experience [Trend To Watch]
During WSJ’s CFO Network conference, Bank of America chairman and CEO Brian Moynihan was asked the following: “If you were building a bank today from scratch, what would be the three attributes of this new bank?” One of the key attributes of today’s bank, Moynihan noted, was the need to focus on omni-channel. “You have […]
Oh My, Where Has The Time Gone?
Next week, we are exhibiting at Oracle Industry Connect (OIC) 2017 in Orlando, Florida. For those not familiar with OIC, it is a conference dedicated to a variety of verticals, including Life Sciences and Healthcare. Prior to the existence of OIC, the Annual Oracle Health Sciences User Group (OHSUG) Meeting was an event devoted to users […]
The Executive’s Guide To Driving Efficiency In Financial Services
In the middle of 2016, J.P. Morgan chairman and CEO Jamie Dimon observed that we are experiencing “uncertainty and turbulence in the markets.” In early 2017, he updated that view and said things are looking better “if you take a walk around the world.” Either way, to say that we are experiencing a period of […]
These 9 CEOs Of Small & Community Banks Met With President Trump
Last week, nine executives from small and community banks met with President Donald Trump and members of his administration to discuss the hurdles smaller financial institutions face day in and day out. The president expressed his deep appreciation for small banks and stressed the critical role they play when it comes to job creation, one […]
Fortune’s 17 Best Financial Services And Insurance Companies To Work For
Fortune just released their list of the 100 best companies to work for in America. The survey, which was compiled by Great Places to Work, generated feedback from over 230,000 individuals. The data collected and analyzed took into consideration a variety of aspects that have the potential to influence people’s feelings towards their workplace, including […]
[Guide] The State Of The Life Sciences Industry
Last year’s presidential election invoked a great deal of angst in the pharmaceutical industry, with the cost of drugs taking center stage for a good portion of some candidates’ campaigns. While the things candidates said they would do could very well be different from what they might actually do, their words and records were enough […]
Fortune’s 6 Best Life Sciences Companies To Work For
Fortune just released their list of the 100 best companies to work for in America. The survey, which was compiled by Great Places to Work, generated feedback from over 230,000 individuals. The data collected and analyzed took into consideration a variety of aspects that have the potential to influence people’s feelings towards their workplace, including […]
Reinvention Of ATMs [Trend To Watch]
Attendees at last year’s Money 20/20 were given a sneak peek at Bank of America’s future ATM, which was referred to as a “personal financial concierge.” The new ATM will tightly connect with mobile phones in order to enable customers to pre-stage transactions. From their phones, users can begin the process of withdrawing and depositing […]
Artificial Intelligence And Robotic Process Automation [Trend To Watch]
Money20/20, the world’s largest conference geared towards the financial services industry, brought big announcements from heavy hitters at its 2016 event. Bank of America’s head of digital banking, Michelle Moore, introduced Erica (a play on the company’s name), a digital assistant driven by artificial intelligence, predictive analytics, and cognitive messaging. The technology, which can also […]
Top 5 Life Sciences Blog Posts From February 2017
Now that March is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in February – they’re ranked in order of popularity, with number one being the most viewed piece. How And Why I Use Oracle VM […]