The Journey to Seamless, Consistent Virtual Health Experiences [On-Demand Webinar]

The proliferation of virtual health is crowding an already-busy patient and member journey with new options. By smoothing and optimizing the growing array of digital touchpoints, you can truly differentiate your brand and forge better care experiences.

In a recent webinar, healthcare technology and experience experts David Allen and Tara Becker discussed ways to seamlessly and consistently support patients, members, and care professionals across an increasingly digital care model.

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Discussion includes:

• Elevating the role of journey science in the virtual health experience
• Enhancing care professionals’ experiences and minimizing workflow impacts
• Ensuring the experience catalyzes, rather than hinders, desired virtual health outcomes

Speakers:

David Allen, Director, Virtual Health, Perficient

Tara Becker, Director, CX Strategy, Perficient