Perficient was listed in Forrester’s recent report, “The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020, The 13 Providers That Matter Most And How They Stack Up.” The report evaluates 13 service providers and illustrates how each provider measures up and supports application development and delivery (AD&D) professionals.
Digital process automation (DPA) services help a company formulate their digital transformation strategy, improving their customer experiences, and addressing the organizational change management aspect of a project. To achieve absolute success, a company must consider working with an outside vendor to maximize their return on investment during the DPA implementation.
The Forrester Wave examines implementation service providers for their work with DPA technologies and analyzes each vendor in three categories:
- Current Offering
- Strategy
- Market Presence
In order to be included in The Forrester Wave, vendors, including Perficient, had to have:
- A dedicated DPA practice and technology partnerships with vendors in Forrester’s DPA Wave.
- The ability to deliver low-code applications and enable client business users to participate in the development process, with proven change management capabilities.
- A proven track record of delivering process automation in the context of larger digital transformation initiatives.
- Consulting offerings that cover strategy, user experience, and change management, along with technology.
- Dedicated IP to accelerate project execution time and support vertical and/or horizontal use cases.
- Relevance to Forrester clients represented in inquiries and client consulting.
“Perficient’s home turf is healthcare and financial services in NA [North America]… Perficient brings passion and expertise on human-focused, formal change management to its engagements.”
It is an honor to be recognized for our DPA services. As a leading global digital consultancy, we believe inclusion in these types of reports amplifies our proven expertise with DPA technologies and our success in delivering incredible results for our clients after every implementation.
Why Perficient
The world’s largest financial institutions count on us to help exceed expectations and win in the market. As a company, team, and partner, we are ready and able to support you in your company’s transformation for the future.
Perficient not only brings a dynamic and passionate team to the financial services space but also customer-focused strategies to build and execute experiences that solve your company’s complex challenges. Some clients come to us for our financial industry experience, and others come to us because of detailed partner technology knowledge, but many count on us for both.
Together, our financial services team can help strengthen your operations and deepen your customer relationships.
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If you’re ready to take the next step and realize the benefits DPA provides to organizations, contact us today.
