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Argus Safety, Oracle Clinical & RDC Release Notes [Nov. 2019]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, including: Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Generally speaking, we review release notes at the beginning of each month for the previous month. On occasion, there are no new releases and, therefore, nothing to review; however, […]

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Find a Doctor Digital Experience: Best Practices Search and Filtering

This is the third post in the Find a Doctor blog series, I hope you’ve found the previous posts insightful in identifying Find a Doctor content to include within your organization’s tool to assist conversion. I look forward to sharing best practices regarding search and filtering capabilities to enhance the Find a Doctor user experience. […]

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Major Players in Home Health Programs

Previously, I discussed what home health programs (HHP) are. In this blog I analyze the major players in the HHP. State Authority & Participation The Center for Medicare Services (CMS) oversees the Health Home Program, but each state has a Health Home Authority that creates and manages its HHP. States are required to follow the […]

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Find a Doctor Digital Experience: Best Practices to Convert Patients

Find a Doctor tools are commonly used by consumers, physicians, and academics across healthcare provider and payer websites. As a key part of a conversion funnel they assist with patient acquisition and retention, and therefore remain a high priority for every healthcare website. Despite this high prioritization, many healthcare providers and payers are still getting […]

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[Guide] 5 Data Challenges for Payers in the Health Home Program

The Health Home Program (HHP) is creating new data challenges for managed care organizations in the form of an increased need for timely data, collecting new data elements, accessing mental health data, and gathering data around social determinants. What is the Health Home Program? The HHP is designed to offer coordinated services within and beyond […]

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Overcome Common Challenges of a Find a Doctor Search Tool

We frequently see a consistent pattern with the challenges many healthcare providers and payers face which prevents them from implementing a first-class Find a Doctor (FAD) digital experience. These typically fall into the below groups: Displaying lengthy bulleted lists of information that are not essential to the decision-making process which results in difficult to read […]

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Find a Doctor Search Tool Enhances the Patients Experience

A successful Find a Doctor (FAD) search tool is incredibly important for healthcare provider and payer websites and mobile applications. Not only is it critical to lead generation for prospective new patients but is also a tool used frequently by existing patients, physicians and academics. With so many users of this tool, it is an […]

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Life Sciences Companies Can Establish Better Relationships

It used to be that a doctor was a patient’s only touch point for a diagnosis and prescription. Today, patients have many more avenues to get the information they seek, which has led to higher expectations from patients. Fortunately, life sciences companies have the opportunity to understand, educate, and treat patients by successfully engaging them. […]

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The Future of Healthcare: Discussion Highlights

The Future of Healthcare event, held by the St. Louis Business Journal, proved to be an insightful discussion of the challenges and opportunities facing the area’s top healthcare providers. Our St. Louis team gathered with their colleagues, along with 500 attendees, to listen intently on what’s next for the healthcare industry. The panel at the […]

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Argus Safety, Oracle Clinical & RDC Release Notes [Oct. 2019]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, including: Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Generally speaking, we review release notes at the beginning of each month for the previous month. On occasion, there are no new releases and, therefore, nothing to review; however, […]

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The Future of Healthcare Event

Join us at “The Future of Healthcare” hosted by the St. Louis Business Journal Join us for a wide-ranging discussion on the future of healthcare on Thursday, October 3, 2019, from 7:30-9:30 am at the Chase Park Plaza in St. Louis, MO, where a panel of prominent healthcare CEO’s from the St. Louis region will lead […]

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Implementing a Best-In-Class Find a Doctor Digital Experience

A successful Find a Doctor (FAD) search tool is incredibly important for healthcare provider and payer websites and mobile applications. Not only is it critical to lead generation for prospective new patients but is also used frequently by physicians for referrals and academics for researching information. With so many users of this tool, it is […]

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Three Things To Consider To Be Forward-Thinking in Healthcare

Health-related information is sought in many forms by consumers-patients-members, everything from preventive health, self-diagnosis from symptoms being experienced, understanding a condition once diagnosed, to side effects of treatments are just a small number of examples. These all often start with a simple online search in the realm of healthcare. According to a survey by the […]

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Starting a Mobile Wayfinding Program for Medical Centers

Previously, I discussed implementing a mobile wayfinding program into a medical center. In my final post of this blog series, I look at three options to start a wayfinding program. Depending upon your organization’s goals and the level of internal resources you have to dedicate to development and maintenance, you may consider the following options. […]

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4 Critical Elements for a Successful Hospital Gift Store Website

The foundations of every online hospital gift store website are critical to getting right in order to offer an enhanced experience and to support online conversion that leads to an increase in revenue. A digital experience that is easy to use and navigate, with a secure checkout process, offers immediate confirmation email and online support […]

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Overcome Common Problems Launching a Hospital Gift Store Website

Healthcare providers that have a retail gift store on their medical campus most likely manage with limited access to dedicated resources and frequently leverage volunteers to serve in their gift shops, assist customers with merchandise questions and support, and complete sales transactions. The thought of expanding operations to offer both a retail store and an […]

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Benefits of Mobile Wayfinding in Healthcare

My last blog examined what wayfinding truly is. This blog will highlight the benefits of implementing mobile wayfinding. With advanced wayfinding options, medical facilities are better positioned to enhance the patient experience, decrease the number of late or missed appointments, reduce patient frustration and anxiety, integrate with appointment scheduling, and reduce staff interruptions from lost […]

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Overcoming Problems Healthcare Providers-Payers Face

Offering health information or education on flagship websites increases the number of touchpoints with consumers-patients-members who are researching online during various stages of their patient-member journey. This content may exist in multiple forms and to varying extents in terms of how comprehensive it is. It can help with providing key information that educates consumers-patients and […]

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Solving a Complex Problem with a Fit-for-Purpose in PV Analytics

Analytics (i.e., using math and other systematic approaches to bring understanding to pharmacovigilance) data can have its own adverse event: a strong sensation of nausea if you haven’t had the opportunity to put into place a sensible, compliant solution that is the right fit for your organization. You can even have an on-demand solution, when […]

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Argus Safety, Oracle Clinical & RDC Release Notes [Sept 2019]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, including: Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Generally speaking, we review release notes at the beginning of each month for the previous month. On occasion, there are no new releases and, therefore, nothing to review; however, […]

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