Posts Tagged ‘machine learning’

“Catching up” is the term that came to mind when I used to check out what’s new with Oracle Analytics in previous years. This year, however, I frankly say I was impressed with what I saw at Oracle Open World last week. The rules of the analytics platform game have changed, tremendously. This is after […]

One of the buzzwords in the financial services industry is “machine learning.” While even among experts in the field there is no single accepted definition of machine learning, in simplest terms, machine learning focuses on the use of technology (often referred to as artificial intelligence or cognitive computing), to find solutions through continuous learning. It’s […]

Technology consolidation is constant theme transforming industries. For example, personal computers have merged with tablets and mobile phones as consumers show their interest in computing power on the go. Even applications have gotten smaller, with traditional software replaced by lightweight applications. Logically speaking, the same is happening in the enterprise software world where DevOps, security, […]

While anti-money laundering (AML) programs may present the biggest opportunity for machine learning to thrive, there are many issues when it comes to fighting money laundering. The number and high caliber of resources required to battle fraud in today’s highly regulated environment are immense, and the cost – of both personnel and technology required to […]

According to the U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN), “Money laundering is the process of making illegally gained proceeds (i.e., ‘dirty money’) appear legal (i.e., ‘clean’). Typically, it involves three steps: placement, layering and integration. First, the illegitimate funds are furtively introduced into the legitimate financial system. Then, the money is […]

Yesterday, we held a webinar featuring Christine Livingston (Perficient, IBM Watson Director) and Dean Upton (Blueworx, Product Management) around the delivery of customer service using IBM Watson. With self-service platforms becoming popular among global organizations, our webinar served as an informative dialogue around information and best practices. Check out our summary below: Our webinar also […]

Sitecore User Group Cleveland’s (SUGCLE) latest meetup was an exciting combination of Coveo Machine Learning with eCommerce and Accelerating the xMarketing capabilites of Sitecore. Representatives from Coveo and Paragon Consulting presented 2 different topics that complimented each other very well. Vincent Bernard, Coveo Solution Architect and Isabel Tinoco, Coveo Alliance Manager – Sitecore, presented on the topic of Coveo Machine […]

A couple of days ago, I posted this piece on a different blog at Perficient, but thought it was interesting enough to share it with those who work in the banking and insurance industries. –  –  – Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have […]

Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have visited every state in the U.S. by the end of 2017. In a post, he shared his thoughts on Alaska’s Permanent Fund Dividend, which provides residents with a portion of the oil revenue the state makes. Each […]

Traditional technology platforms are experiencing massive upheaval with the arrival of new platforms around cloud, artificial intelligence, and machine learning. With monolithic infrastructure falling out of favor, traditional vendors have been forced to pivot and adjust, or face the prospect of going obsolete. One of the areas facing great change is business process management (BPM). […]

Business process management has led a transformation in the insurance industry for decades. With the emergence of cognitive technologies like IBM Watson, insurance agencies can further optimize complex, data-driven processes to gain a competitive advantage. Last week, we explored the transformation of insurance through the emergence of IBM Watson and business process management solutions (BPM). […]

According to a recent Forrester report, usage of chat bots and automated customer interaction tools is growing, but the success rate is dramatically low. While more than half of global organizations are using these tools, or planning to use the solutions soon, failure rates are often reported around 70%. One factor contributing to this failure […]