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Recap: Deliver Cognitive Customer Service with IBM Watson

Yesterday, we held a webinar featuring Christine Livingston (Perficient, IBM Watson Director) and Dean Upton (Blueworx, Product Management) around the delivery of customer service using IBM Watson. With self-service platforms becoming popular among global organizations, our webinar served as an informative dialogue around information and best practices.

Check out our summary below:

Our webinar also included success stories from work we’ve done with leading insurance and software companies.

If you’re interested in watching a replay of this webinar, head over to the sign-up page to receive an on-demand recording and reach out to one of our experts at sales@perficient.com to see how we can help you.

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Albert Qian

Albert Qian is a Marketing Manager at Perficient for our IBM PCS, DevOps, and Enterprise Solutions Partners focused on cloud computing technologies.

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