Posts Tagged ‘Integration’

Integration Platform-as-a-Service (iPaaS) initiatives are top of mind for IT executives looking to extend the value of existing on-premises applications by leveraging new cloud, mobile, and data applications, while also discovering new ways to engage with customers. However, IT leaders must consider implementation best practices in order to reap the benefits. We understand the integration […]

Amazon Connect integration with Amazon Lex extends the classic contact center experience using conversational bots. As a result, a self-service experience can be implemented to automate repetitive tasks, such as checking what’s the status of a service case or filling in collateral information. In this video, we show how to leverage Amazon Connect to check […]

Christine introduced how to integrate AEM with Salesforce by using the OOTB Salesforce plugin in Part1. We know how to create a connected app in Salesforce, connect it and use it do simple query operations via the OOTB plugin. But how can we do customized CRUD in our real project? In this part, I will discuss […]

As 2017 comes to an end I took some time to pull together the top 5 most popular blog posts this year, as indicated by our readers. So take a few minutes and enjoy the best of 2017! #1. Educational Content gets More Viewing Time than Cats on YouTube Educational content gets 4X viewing time […]

As 2017 comes to an end I took some time to pull together the top 5 most popular blog posts this year, as indicated by our readers. So take a few minutes and enjoy the best of 2017! #1. Educational Content gets More Viewing Time than Cats on YouTube Educational content gets 4X viewing time […]

In this blog post, we process data collected through a self-service Amazon Connect Contact flow and deliver results in an email. My previous article shows how to configure Amazon Connect and Amazon Lex to create a Self-service Contact Center experience. Assuming the first part is done, it is time to process the data using a Lambda function. As the […]

According to a Business Insider report, companies are going to spend almost $5 trillion on the IoT in the next five years. In fact, according to IDC, in the years to come, the fastest spending growth in IoT will come from the healthcare industry. IoT has a variety of applications in healthcare from smart sensors […]

Register Today!  Application construction and delivery best practices are key to having a successful go-to market strategy, especially when built with APIs, microservices, and other integration solutions. If you’re serious about changing the way you change your processes, CA and Perficient can show you how you can automate your APIs and create real ROI with […]

In this blog post we show you how to integrate Amazon Connect with Amazon Lex to provide a self-service call center experience. Amazon Connect is a cloud-based contact center solution, very quick to deploy, configure and simple to use. The following 80-second recording illustrates a call to an Internal Help desk, to automatically open a service ticket […]

As a recent homeowner, I’ve become more attuned to the complexities of the building I live in. After all, the buck now stops with me around repair challenges including piping, the water heater, and the look of the interior. One thing that stands out to me around home repairs is that everything is standardized and […]

Integration initiatives are top of mind for executives in 2017 and beyond, especially as speed and agility translate to competitive advantage. Frustrated by the operational complexity and implementation challenges of traditional integration approaches like service oriented architecture (SOA), an increasingly popular alternative is microservices, a component-based architecture that allows for greater flexibility. Like every IT […]

Last Monday, our own Eric Roch spoke at API World where his presentation on microservices was live streamed online by CA Technologies. We captured his talk on Twitter, and you can see it below on Storify: [<a href=”//storify.com/PRFT_Integrate/overcoming-obstacles-to-microservices-adoption” target=”_blank”>View the story “Overcoming Obstacles to Success with Microservices” on Storify</a>] Learn More If you’re looking to […]