Posts Tagged ‘innovation’

The annals of business are filled with the stories of what could have been and missed opportunities. From printer giant Xerox’s surrendering of what would eventually become Mac OS to video giant Blockbuster’s passing on acquiring Netflix, there are enough lessons to fill business school classrooms for years to come. What’s even more shocking is […]

Executives from Boeing, Express Scripts, and MasterCard came together today to share their insights on bringing innovation into their organization through technologies like cloud and DevOps at Gateway to Innovation in St. Louis. In the 45-minute session, the panelists shared best practices, tips, and, of course, challenges. How do you move massive, established organizations like […]

This weekend, the lives of numerous college football stars will change with the annual National Football League (NFL) draft. Held to provide teams with fresh talent towards their run at the Super Bowl, the draft offers all teams the chance to improve at their chances of winning the Super Bowl. Beyond the pomp and circumstance […]

The United States is known for massive innovation across sectors, especially in the pharmaceutical arena. According to the Pharmaceutical Research and Manufacturers of America, in 2015 member companies of the advocacy organization invested more than $58 billion in research and development, making the pharmaceutical industry the largest investor in research and development of any sector. […]

Lloyds Banking Group, a company with 30 million customers under several brands including Lloyds Bank, Bank of Scotland, and Halifax, has put forth additional cost-saving measures to help the company weather poor economic conditions and better meet customer expectations. On top of the 9,000 jobs and 200 retail branches the bank outlined to eliminate in […]

Attendees at last year’s Money 20/20 were given a sneak peek at Bank of America’s future ATM, which was referred to as a “personal financial concierge.” The new ATM will tightly connect with mobile phones in order to enable customers to pre-stage transactions. From their phones, users can begin the process of withdrawing and depositing […]

Embracing innovation is a critical part of an organization’s digital transformation. First, what do we mean by innovation? Innovation, is often muddled with invention, disruption, and high tech. Innovation has many definitions and interpretations but in simplest terms, it’s something new that satisfies an unmet customer need. This connection to customer needs is why the […]

In an effort to create more competition in the financial services industry, give consumers more control over their data, and enhance consumer protection, new regulations, such as the revised Directive on Payment Services (PSD2), have been adopted in Europe. Some companies, such as BBVA, were early adopters of technology (e.g., APIs) that opened access to […]

The speed at which technology moves these days is overwhelming for any technology leader faced with the challenge of making technology adoption solutions and migrating workloads. The sheer amount of solutions on the market can lead to long evaluation periods, resulting in delayed projects, lost go-to-market opportunities, and frustrated customers. It’s understandable, with the DevOps […]

Whether or not we agree with President Trump’s executive orders and policies, on a daily basis, we are getting incredible insight into how he wants to change a number of industries. On Monday, President Trump spoke on reducing regulation and “doing a number” on specific financial rules. Yesterday, he met with executives from the life […]

The last, best experience that anyone has anywhere becomes the minimum expectation for the experiences they want everywhere. Customer Experience led the charge at many of the sessions and discussions throughout the National Retail Federation’s Big Show at the Javits Center in New York City this year. There wasn’t a single session, demo, gadget or sidebar […]

It’s another January in New York City, and retailers everywhere are converging on the Javits Center for the National Retail Federation’s 2017 Big Show. 2016 was an up and down year for retailers: Off-price retailers were thriving while department stores continued to struggle. e-Commerce was working for almost everyone, but Amazon continues to be a step ahead of […]