Posts Tagged ‘digital marketing’

In our work assessing clients’ Customer Experience abilities, one of the opportunities we regularly uncover is a lack of alignment among management and leadership. This can be jarring for some executives, but there are some quick ways to resolve those gaps, and sometimes the awareness alone is enough to get on track. But when executives and customers […]

Redesigning or building a website is a multi-faceted experience, filled with excitement and opportunity as much as risk and challenges. Ensuring success requires looking not only at the website itself, but how you’re going to get visitors there. Budgets are often spent crafting the ideal user experience without much attention given to how to maintain […]

Google Data Studio is a new tool within the suite of Google’s digital solutions which users can leverage to build fully customized digital reporting. It is now available to all users, with a limit of 5 dashboards at the free level. However, users of Data Studio 360, which is the premium offering, may create up […]

Conversion tracking and measurement for online advertising has evolved significantly over the years, with tools for measuring and attributing conversion data within individual channels, across channels, and more recently, across devices. But how do advertisers with an online advertising presence and a reliance on physical store sales accurately measure the impact of their digital investments? According […]

Conferences are the perfect opportunities for Googler Gary Illyes to make big announcements, and this year’s Pubcon did just that. During his keynote, which I was fortunate enough to attend in Las Vegas this October, Gary announced that for the first time, Google’s index would switch from desktop to mobile, a change we touched on […]

Through its Healthcare Marketing IMPACT awards, Modern Healthcare and its sister publication Advertising Age have been celebrating the healthcare industry’s best advertising, marketing, promotional and communications campaigns across all media platforms. Perficient client Cardinal Health was recently awarded the Silver Award for Website Campaign of the Year for Supplier/Vendor/Pharma. Optimizing the Online Experience Cardinal Health […]

For the past three years, Modern Healthcare and its sister publication Advertising Age have partnered to recognize the healthcare industry’s best advertising, marketing, promotional, and communications campaigns across all channels. Cardinal Health, one of our clients, recently received the Silver Award for Website Campaign of the Year for Supplier/Vendor/Pharma. Perficient Digital’s Adobe practice was the […]

While connected content and commerce systems can provide the tools to engage customers, you must also have access to the customer insights that will allow you to decide where and how to optimize your existing digital strategy. Generic segmentation and persona-based marketing have been the standard tactics for the past few years, but the bar […]

I recently had the privilege to meet with Adobe executives at their Customer Experience Center (CEC) in San Jose, CA where we had the opportunity to talk about the direction of our partnership. While there, I also gained some insights on future product releases. It was an educational experience for sure, and I left there […]

Earlier this year, Adobe announced its acquisition of Livefyre, a platform that helps companies discover, organize, and push out user generated content (UGC) on social media and owned digital properties. In a recent webinar hosted by Adobe, I learned about the value of UGC and got a behind-the-scenes look at Livefyre, part of Adobe Experience […]

Over the last few years, it’s become obvious that Marketing and IT departments have to work together more effectively to create the engaging, personalized and valuable customer experiences in the digital space. If you’re still not convinced, then here’s a stat to consider from a recent Gartner blog: In 2016, CMOs allocated 3.24% of revenue […]

This is the question that keeps marketing leaders up at night. It’s easy to compile a report that includes vanity metrics –  page views, blog comments, impressions, downloads, and click-through rates. However, to move your business forward and demonstrate how your digital marketing efforts contribute to the bottom line, you’ve got to take it a […]