Today Oracle and Salesforce.com unveiled the forging of a new partnership that will align their cloud operations and provide customers flexible application integrations and rapid low-cost implementations. Both Companies Agree to Integrate Salesforce.com and Oracle Clouds From Oracle OPN Press Release, Redwood Shores, Calif. – June 25, 2013 Salesforce.com [NYSE:CRM] and Oracle [NASDAQ:ORCL] announced today a comprehensive […]
Posts Tagged ‘CRM’
Perficient Showcasing Oracle EPM Technologies @ ODTUG KSCOPE13
Perficient Oracle EPM team is in NOLA for the annual ODTUG Kscope13 conference, June 23-27. The conference is tailored to developers, technical architects and business users to gain insights on Oracle technologies and applications including business intelligence, Oracle EPM, Fusion Middleware and Application Express. The conference format and activities provide a vehicle for extensive networking and sharing content around Oracle tools and […]
Does a Positive Patient Experience help make an Engaged Patient?
I hear these two phrases interchanged very often … yet they have different meanings. I decided to look for data that explores each in respect of the other. After completing a little research I found that 62% of patients who were given access to their provider notes took their medication as prescribed and “felt more […]
Patient Experience and Care Management
Almost everyone can relate to being a patient but not everyone can relate to the challenges of coordinated care management. I’m here at the Patient Experience Summit at the Cleveland Clinic learning how providers will need to shift their culture and their resources to engage patients to be involved in their own care as well […]
Healthcare Providers and Microsoft CRM- What a perfect match!
What is Connect Health? Connected Health is a model for healthcare delivery that uses technology to provide healthcare remotely. Connected Health aims to maximize healthcare resources and provide increased, flexible opportunities for consumers to engage with clinicians and better self-manage their care. Connected Health uses technology to deliver patient care outside of the traditional […]
The role of a Data Warehouse in the Accountable Care Organization
I read an article recently about the role of analytics within an Accountable Care Organization. This article discussed the need for a longitudinal view of patients using data from the Electronic Medical Record (EMR). Healthcare providers are making better data decisions through uses of EMR technology, but there is more than a “query” involved! Now […]
Microsoft CRM is Going Social
The SOCIAL story continues to evolve for Microsoft. In particular the social story related to Microsoft Dynamics CRM continues to evolve. Help accelerate your success with social: In 2012 Microsoft Dynamics CRM (CRM) introduced its own internal social networking components to allow users to connect and share unstructured but useful data throughout the enterprise. […]
Healthcare Provider Solution with Microsoft Dynamics CRM
We have created a solution for healthcare providers to better serve their potential patients (community members) and current patients. A few months back I wrote about Big Data in Healthcare in the Cloud. Now we have a solution that will help organizations organized that data in an efficient and effective way. This solution has three key […]
Elevate Your Oracle Knowledge with Perficient @ Collaborate13
Visit Perficient in Denver next week at COLLABORATE13, April 7-11. You’ll be joining us and fellow E-Business Suite, Agile, Hyperion, Siebel, Primavera and other Oracle applications users for a fast-paced week of interactive education sessions, engaging networking opportunities, groundbreaking keynotes and of course one of the main attractions – the Exhibitor Showcase. Perficient team of experts will […]
Advanced Analytics for CRM
Last week while at the annual Microsoft Dynamics Convergence in New Orleans (with 10,000 other people- partners, clients and MS employees) there was a great session on Advanced Analytics for Microsoft Dynamics CRM. Many of these options have been available for the last few years since the release of CRM 2011 (both online and on-premises) […]
Microsoft Dynamics Convergence 2013 Recap
As another Convergence comes to an end I wanted to share some of the key items from the anual conference. It is impressive to see how far Microsoft Dynamics CRM has come. Just five years ago CRM was barely mentioned and all the attention was focused on the Dynamics ERP packages. Though the conference covers […]
Better Together SharePoint and Microsoft CRM
As SharePoint 2013 is released for both on-premises and online (Office 365) the story with Microsoft Dynamics CRM and SharePoint continues to evolve. Recently I was asked by a prospect to outline the possibilities with CRM and SharePoint so I thought I would share. First there is the out of the box option to store […]