Technical

This is another journal post so I don’t have to re-learn the same thing many times over in the future. There are different options if you need to use log file to debug Java component with Mule application. The laziest way is to use System.out.println() inside your Java code. If you do that, you just […]

I recall hearing Michael Farrell, the CEO of ResMed, speak about how important the Internet of Things (IoT) is to his company. There’s probably not a better case study of IoT in life sciences than ResMed. The medical device company specializes in sleep apnea products and solutions. They also happen to be the makers of […]

Ed Chung, VP Product Management, presented the product road map at the 2017 Liferay Symposium. There are three pillars of the road map that Liferay considers in their approach: Unify customer experiences Transform business operations Evolve your digital strategy Unify Customer Experiences Key drivers to delivering the customer experiences are: Understand what customers are doing […]

A common requirement in Siebel is to configure constrained picklists. First, let’s define what a constrained pick list means. A constrained picklist is a list of values (LOV), in which the values are dependent on another field. Say we have an applet that has two fields: medical type and medical product. These are the values […]

Bryan Cheung, CEO of Liferay, kicked off the Liferay Symposium 2017 keynote in Austin, TX. At a high level, the messaging was that Liferay has been listening to customers and transforming with the industry to modernize their products and stay relevant as digital transformation continues across all customers. During the past five years, customers have […]

Ed Han, lead consultant from Liferay, Inc., presented a session at the 2017 Liferay Symposium on best practices for upgrading to Liferay DXP. There are essentially four broad questions that should be asked when planning and starting an upgrade: Why upgrade? What is an upgrade? What are the risks? What is the plan? Why upgrade? […]

If you prefer listening to reading, “Base Theory” is available on iTunes or Google Play or below on the SoundCloud player. Base Theory At a time when private equity is paying record high prices to acquire companies, the prospect of hitting your return targets is becoming more difficult. The traditional playbook for how you go about […]

According to Forrester, the software market will continue to grow through 2017 and beyond to a tune of $634 billion dollars. With a clearly defined market and hot demand, organizations will continue to place software development at the top of their priorities. Just having priorities however, is not enough. According to MWD Advisors, a survey […]

In a recent report, Forrester described why customer experience in the banking industry is incredibly important, possibly even more so than in other industries. “For years, we have watched power shift from companies to customers. In the age of the customer, customers can and do transfer their loyalty when they don’t receive the engaging customer […]

Welcome back! This is second part of an introduction to the Amazon Connect Streams API. The first post is at:  https://blogs.perficient.com/integrate/2017/10/05/intro-to-amazon-connect-streams-api-part-1/ Source code from this post is on GitHub at: https://github.com/phmiller/streams-examples Source code and documentation for Streams is on GitHub: https://github.com/aws/amazon-connect-streams   2. Subscribing to Streams Events You can see the full code for this […]

If a business goal is improving customer satisfaction, Amazon Connect can be used with DynamoDB and AWS Lambda to personalize caller experience as well as ensure Agents have all the necessary information needed to provide a premium experience to the caller. With this article, we will go through three easy steps to create separate contact […]

One of today’s trending technologies is Docker, useful and being widely applied in the continuous integration (CI), continuous delivery (CD) and auto deployment practices. While commonly used in application development use cases, there are also successes in digital experience situations, as our Perficient China team has discovered. Their implementation makes our entire application/instance to be […]