Technical

We are pleased to announce the release of Rise 2.4 for customer availability. Rise 2.4 provides numerous enhancements and features designed to enable customers to provide a modern intranet and portal experience for Office 365 and SharePoint. Here are some of the highlights. Enterprise Speed and Reliability With Rise 2.4, we are able to deliver […]

Pivotal SpringOne is less than a month away and we’ll be at the conference, sharing digital transformation success stories. With cloud native development trending as a best practice and preferred strategy, you’ll want to attend. We scoured the agenda and found the following sessions of interest that all attendees should participate in: Managing the Complexity […]

In this blog post, we process data collected through a self-service Amazon Connect Contact flow and deliver results in an email. My previous article shows how to configure Amazon Connect and Amazon Lex to create a Self-service Contact Center experience. Assuming the first part is done, it is time to process the data using a Lambda function. As the […]

Clients are more empowered than ever to make their own informed decisions, which has led to a dramatic shift in their expectations of financial services companies. Clients expect to be provided with the kind of personalized advice, support, and tools they used to only get from their financial advisors. While offering choices is an important […]

According to research firm Gartner, IT spending will total $86.4 billion by the end of this year, with much of the investment going into initiatives including DevOps. Organizations who leverage tools within the DevOps toolchain including Sonatype, CloudBees, Chef, Ansible, Amazon Web Services, and Pivotal experience positive business outcomes, from money saved to easier collaboration […]

Within Amazon Connect we can build engaging contact flows that use Amazon Polly to prompt callers with text to speech utterances. Amazon Polly produces natural sounding speech using deep learning technologies. This is not your old-school and often cringe worthy “robot” voice. With that said, let’s look at a few scenarios where we can delight […]

Financial services institutions have several options when it comes to improving the decision-making process for investors. Reduce options Probably the least-attractive idea for many providers is the notion of limiting the number of options available to clients. Though there are many examples in the manufacturing industry where decreasing the total number of different products in […]

With the popularity of Oracle Planning and Budgeting Cloud Service (PBCS) and Enterprise Planning and Budgeting Cloud Service (EPBCS), we have seen an increase in the number of rather complex deployments. Often, the complex deployments require substantially more data to be loaded into the application resulting in a larger application. Recently, we encountered some very […]

Quick post here to describe the various JavaScript libraries that you may run into doing custom Amazon Connect development. Lily CCP When you load the Amazon Connect Contact Control Panel (CCP), it loads a JavaScript library called Lily CCP that contains all the code needed to work with the Amazon Connect CTI Web Service and […]

2018 may still be several months away, but that shouldn’t stop you from thinking about your innovation goals. As a Pivotal partner, Perficient has been working with several leading enterprise organizations in their technology efforts, and we’d like to help you too. Through November 17, 2017, use our discount code S1P_SPON_PERFICIENT20 for 20% off when […]

In a recent Perficient webinar, Driving Digital Transformation with Oracle Procurement Cloud, attendees were treated to a 30+ minute live demo highlighting requisitions, receipts, costing, and the underlying configurations that make it all work. If you didn’t get a chance to attend this event, feel free to enjoy the on-demand event when convenient for you, […]

Building good software in the DevOps age is a constant challenge for innovative organizations. Whether it’s maintaining continuous deployment or engaging development teams to remain collaborative, technology can help. The best practices of development converge in San Francisco this year from December 4-7, 2017 for Pivotal SpringOne. With speakers from Google, Comcast, and Microsoft leading […]