Platforms and Technology

One of the most powerful features available within Amazon Connect is the visual contact flow editor. Within Amazon Connect contact flows are not just used for interactive menus, they allow supervisors to dynamically update the settings for each call entering the system and make sure callers hear personalized and relevant options. This is an area […]

Though many think the rise of cloud is a forgone conclusion, there is still tremendous room for growth especially as we head into 2018. Here are some of the top predictions we found combing the web for cloud predictions in the New Year. Prediction #1: Hybrid Cloud Continues to Accelerate Mixing and matching cloud services […]

EPM Automate EPM Automate is always my one of the favourite topic when it comes to blogging. I don’t see EPM Automate as just a bunch of scripts which reduces some manual task done by users/admins but it also helps in troubleshooting, running reports and much more. This is my 4th blog in EPM Automate […]

Constant pressure from shareholders and upper management to improve the bottom line are driving factors to business leaders searching for new ways to be more effective and efficient. One of the many tools available to them is Enterprise Performance Management. Broadly defined, Enterprise Performance Management (EPM) is managing the profitability and performance of your business […]

The biggest objection we hear from clients considering a move to the cloud, especially for ERP, is financial. Specifically, the hit to operating expense on a recurring basis is too much to take and that they would like to keep their on-premises solution because the licenses and a significant amount of the initial implementation costs […]

If you have ever stepped into the offices of a finance or accounting team, you may notice piles of invoices and documents concerning payments. Even though enterprise resource planning (ERP) and software systems do close the gap for month-end and year-end close, there remain inefficiencies resulting in delayed payments and incorrect payment amounts. Invoice processing […]

Data is king for many reasons, and the amount of data we produce every day grows exponentially. According to some estimates, 90% of the data in existence today was created within the last two years. IBM estimates that we create 2.5 quintillion bytes of data every day, or enough to fill 10 million Blu-Ray discs. […]

We’ve done many of API and microservices projects over the years, but I thought it would be nice to share what we presented at the recent CA World conference, which took place at the end of 2017. We shared the stage with TCF Bank, a client of ours. According to the company’s website, TCF Bank […]

Introduction PBCS/EPBCS has the option of deleting and creating a member for Dimension without doing any refresh to the database. This feature was introduced later in on-Premise planning application and the same is available in PBCS/EPBCS. We had instances where user had to wait for sparse dimension members to get added by admin and then […]

When a new year begins, it’s common to reflect on the past year and note what topics resonated with our readers. With a rich pool of talented subject matter experts that contribute to the Oracle Blog, I can always count on the team to deliver. I encourage you to subscribe to our blog if you […]

  When you think of Einstein, what comes to mind? Perhaps the German-born theoretical physicist who developed the theory of relativity or possibly a chain retailer of moderately priced coffee and bagels? If you use Salesforce, the term “Einstein” means a totally different thing: artificial intelligence (AI) for CRM. Einstein has made AI a reality […]

Top Resources For Learning Salesforce Just getting acquainted with Salesforce? With all of the capabilities and customized solutions, getting started can feel daunting. The good news is, you’re not alone. Perficient has worked with hundreds of businesses creating expert Salesforce users in the process.  With all of the resources, where do you go first? Don’t get […]