While working on one of my projects, I needed to implement an autocomplete box using Mapbox Geocoding APIs in a React/Next.js application. The goal was to filter a list of hospitals based on the selected location. The location results from the API include coordinates, which I compared with the coordinates of the hospitals in my […]
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Susan Etlinger, AI Analyst and Industry Watcher on Building Trust
Balancing AI Strategy With Human Wisdom “AI-first” has become a buzzword in executive conversations, but what does it really mean? Is it about using artificial intelligence at every turn, or applying it with intention and purpose? For analyst and researcher Susan Etlinger, it’s clearly the latter. On the latest episode of “What If? So What?”, […]
Sitecore’s Content SDK: Everything You Need to Know
What is the Content SDK? If you’re familiar with Sitecore’s JSS SDK and have been building sites using it, you may be wondering why Sitecore has released a new SDK — the Content SDK. Why do we need it, and how does it differ from JSS? Think of it like this: Can you play football wearing […]
Understanding Tailwind CSS Safelist: Keep Your Dynamic Classes Safe!
Tailwind CSS has revolutionized modern front-end development by offering a utility-first approach. It’s fast, flexible, and makes styling a breeze. But if you’ve ever seen some of your classes disappear after production builds, especially when they’re dynamically generated, then you’re not alone. That’s where Tailwind’s safelist feature comes in! In this post, we’ll break down […]
Live Agent Transfer in Copilot Studio Using D365 Omnichannel – Step-by-Step Implementation
Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]
AI: Security Threat to Personal Data?
In recent years, AI chatbots like ChatGPT have gone from fun tools for answering questions to serious helpers in workplaces, education, and even personal decision-making. With ChatGPT-5 now being the latest and most advanced version, it’s no surprise that people are asking a critical question: “Is my personal data safe when I use ChatGPT-5?” First, […]
Optimizely Mission Control – Part II
In this section, we focused primarily on generating read-only credentials and how to use them to connect to the database. Generate Database Credentials The Mission Control tool generates read-only database credentials for a targeted instance, which remain active for 30 minutes. These credentials allow users to run select or read-only queries, making it easier to […]
AI’s Hidden Thirst: The Water Behind Tech
Have you ever wondered what happens if you ask AI to create an image, write a poem, or draft an email? Most of us picture “the cloud” working its magic in a distant location. The twist is that the cloud is physical, real, and thirsty. Data centers require water, sometimes millions of gallons per day, […]
Smart Failure Handling in HCL Commerce with Circuit Breakers
In modern enterprise systems, stability and fault tolerance are not optional; they are essential. One proven approach to ensure robustness is the Circuit Breaker pattern, widely used in API development to prevent cascading failures. HCL Commerce takes this principle further by embedding circuit breakers into its HCL Cache to effectively manage Redis failures. What Is […]
From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years
From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years Imagine starting your workday with an alert not from a human analyst, but from an AI agent. While you slept, this agent sifted through last night’s sales data, spotted an emerging decline in a key region, and already generated a […]
AI-Powered Personalization: Integrate Adobe Commerce with Real-Time CDP
In today’s hyper-personalized digital world, delivering the right message to the right customer at the right time is non-negotiable. Adobe Commerce is a powerful eCommerce engine, but when coupled with Adobe Real-Time CDP (Customer Data Platform), it evolves into an intelligent experience machine, which is capable of deep AI-powered personalization, dynamic segmentation, and real-time responsiveness. […]
How to Setup Nwayo Preprocessor in Magento 2
What is Nwayo? Nwayo Preprocessor is an extendable front-end boilerplate designed to streamline development for multi-theme, multi-site, and multi-CMS front-end frameworks. It provides an efficient workflow for building responsive, scalable, and maintainable web themes across different platforms. In Magento 2, Nwayo can be particularly beneficial for front-end developers as it simplifies the theme deployment process. […]