Services

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

Optimizely Configured Commerce (Spire) is a strong platform for creating content-rich ecommerce sites, especially suited for wholesalers and manufacturers. Alongside powerful e-commerce features like product recommendations and fast ordering, it supports extensive storefront customization with blogs, case studies, forums, and other content types. To build clean, scalable, and maintainable websites on Optimizely Configured Commerce, it’s […]

In today’s fast-moving world of software development, keeping our code clean, secure, and efficient is more important. While manual code reviews are great for catching issues, they can take a lot of time & even then, some problems might slip through. This blog shows how to build a lightweight, automated code review system using AWS […]

Perficient is delighted to announce that Pradeep Jain, Senior Solution Architect, has been honored by Microsoft as a FastTrack Recognized Solution Architect for Power Automate—a distinction reserved for only a select group of global experts. This recognition, conferred by the Microsoft Power Platform product engineering team, celebrates architects who deliver high-quality, enterprise-scale Power Platform solutions […]

The pressure is on for healthcare organizations to deliver more—more value, more equity, more impact. That’s where a well-known approach is stepping back into the spotlight. If you’ve been around healthcare conversations lately, you’ve probably heard the resurgence of term value-based care. And there’s a good reason for that. It’s not just a buzzword—it’s reshaping […]

Ready to go from “meh” to “whoa” with your AI coding assistant? Here’s how to get started. You’ve installed GitHub Copilot. Now what? Here’s how to actually get it to work for you – not just with you. In the blog Using GitHub Copilot in VS Code, we have already seen how to use GitHub […]

John Henry and the AI Age: When the Hammer Meets the Algorithm What if winning against the machine still meant losing? That’s the hidden truth inside the legend of John Henry - a man who swung a hammer so hard and so fast he outpaced the steam drill that was supposed to replace him… and then died […]

In earlier blogs – Why AI-Led Experiences Are the Future — And How Sitecore Stream Delivers Them and Creating a Brand Kit in Stream: Why It Matters and How It helps Organizations, I tried to explore what Sitecore Stream is, how it powers AI-led content management, and how features like Brand Kit and Assist streamline […]

Introduction: The Evolution from Automation to Intelligence Imagine a world where your software tools don’t just do what you tell them but actually understand what you need and take action on your behalf. That’s precisely where we’re headed with the rise of Agentic AI. To break it down, most automation tools today are rule-based. You […]

For most of  people, JavaScript still conjures images of simple web interactions like toggling menus, validating forms, or animating buttons. But that perception is rapidly changing. JavaScript has quietly transformed into a powerful tool for machine learning, not in data centers or cloud clusters, but right in your browser. No need for Python scripts or […]

Introduction to DevSecOps DevSecOps is the evolution of DevOps with a focused integration of security throughout the software development lifecycle (SDLC). It promotes a cultural and technical shift by “shifting security left,”  integrating security early in the CI/CD pipeline instead of treating it as an afterthought. While DevOps engineers focus on speed, automation, and reliability, […]

Machine Learning (ML) is no longer limited to research labs — it’s actively driving decisions in real estate, finance, healthcare, and more. But deploying and managing ML models in production is a different ballgame. That’s where MLOps comes in. In this blog, we’ll walk through a practical MLOps learning project — building a House Price […]