Customer Experience + Design

So what do all of these technology solutions have to do with the US Open? Behind the scenes, IBM has helped run the show since 1990. A recent online article shows how IBM is using these tools to flow information far beyond match scores. Handheld devices used courtside feed multiple data points such as ball […]

  Marissa Mayer has been making headlines across the web for her efforts in trying to turn around the Yahoo! brand. In February a memo was sent to all remote employees telling them to report to work…in an office. In May, the internet was buzzing with the purchase of Tumblr. This month, Marissa Mayer was […]

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]

Omni-channel is probably one of the hottest buzzwords in the retail industry and we’re starting to see it spill over into other industries like financial services.  Omni-channel opens up the doors for organizations to attract and satisfy customers by engaging with them on a whole new level as they become more tech savvy and engage […]

Summary:  This article shows a step-by-step approach for setting up an automated build and deploy framework in IBM® WebSphere® Message Broker (also known as IBM® Integration Bus) using Ant, Hudson and SubVersion. This also includes the set of frameworks components for setting up the auto build and deploy for a sample WMB project . Broker ARchive(BAR) file: Broker […]

It is a much talked about fact that the healthcare industry lags behind other industries in IT adoption. With constantly changing regulations, security concerns, and the pressure to deliver better care at a lower cost, healthcare providers have not implemented the latest technologies to leverage their data. One solution to these issues is cloud computing. […]

What kind of equation is that? I can understand Member Portal, but OBI? BPM? Well, OBI stands for operational business intelligence. OBI is real-time, dynamic use of analytics that enables a service component to decide, based upon the information available, how to proceed in engaging with a stakeholder. BPM, or business process management, refers to […]

The importance of data integration, whether for analytics, mergers/acquisitions, outsourcing arrangements, third party interfaces, etc., is easy to understand but extremely difficult to realize. The technical aspect of data integration is the (relatively) easy part. The hardest part is bridging the semantic divide and agreeing on business rules – i.e., communication. The Conceptual Data Model […]

The rapid progression of the healthcare industry to update existing regulations while introducing technological innovations in the enhancement of healthcare delivery systems is dependent on the efficient translation of current organizational configurations to patient management based on newly defined regulations. The current configurations may or may not have adequate systems for thorough integration of regulation […]

Chronic diseases, those diseases lasting 3 months or more that cannot be prevented by vaccines or cured by medication1, are placing an increasing burden on our healthcare system. Unfortunately, the United States has one of the highest rates of illness, disability and death due to chronic diseases, such as asthma, diabetes, coronary heart disease and […]

I know that this isn’t a healthcare blog, but I think it’s important to provide some context on the healthcare industry in order to make connections between it and financial institutions.  Last week I started the discussion around health reform and I’d encourage you to revisit my previous blog post.  Healthcare reform is really health […]

Recently I read a report on Tech Crunch announcing that Jawbone had snatched Monica Rogati from LinkedIn to be their first VP of Data. This role is meant to focus on further expanding their list of wearables into the world of Quantified Self and Personalized Medicine. Pretty much every business professional should already be familiar […]