Customer Experience + Design

Today I herald to you from my hometown of the Queen City (otherwise known as the midwestern gem of Cincinnati). In the business world Cincinnati is often known as the “Home of Procter & Gamble”. However, it is also home to an even more important, and oftentimes more surprising, business engine. After New York City […]

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]

Inspiration is something that I think any creative person occasionally struggles with. I recently traveled to California and at my first stop, Yosemite National Park, I immediately felt inspired and humbled by all the amazing things surrounding me. I thought about all that we can learn from nature and how it relates to what I’ve […]

The mobile payments space is experiencing unprecedented growth as consumers continue to seek better ways to shop, make payments and manage their money.  At the same time, it creates pressure on both retail and financial services sectors to enhance their product offerings in order to meet consumer demand.  Corporate strategies have evolved to be more […]

I have to admit that I was jealous when I read that my alma mater and “old training grounds,” Case Western Reserve and the Cleveland Clinic, were engaging IBM’s Watson to further clinical diagnosis, treatment, efficiency and even medical and patient education. It is the best of all worlds! Everyone could benefit from this partnership […]

Adobe is making a name for itself in the area of digital marketing.  Marketers know that data is necessary to make key decisions and I’m glad to see Adobe providing leadership in this area. When it comes to data about mobile usage, Adobe has published their State of Mobile study on their website, available to […]

Mark Polly, Director of Portals and Social Business at Perficient, recently wrote a blog post about Content Targeting in WebSphere Portal 8. Content targeting is a hot topic in marketing circles these days.  Actually content targeting has always been a hot topic, but many content management systems didn’t support it or made it too difficult […]

The patient centered medical home (PCMH) emphasizes care coordination and communication between various healthcare delivery systems. This coordinated care system can lead to better quality healthcare delivery as well as a better patient experience – but in order to achieve these benefits, providers must be able to see and interpret data from across the many […]

I am currently in the middle of the car buying process. The one upgrade that stops me every time is the navigation system. I love the idea of having it integrated into my car, but the $2,000 price tag that often comes with this upgrade seems utterly ridiculous given where we are with technology today. […]

When Healthcare.gov launched, it drew an understandably high number of initial users. Millions poured onto the site, but they weren’t able to sign up for insurance due to technical glitches. As an impartial observer, it was interesting to watch media outlets struggle to find even one person that was able to sign up successfully. The […]

Money2020 is behind us, but we met some incredible people and learned a lot. On October 9th, we participated in a Twitter chat about Money2020 and financial technology. For those of you who missed it, the transcript is below.   Question 1 Bank of America @BofA_News: Q1: What speakers or topics have most resonated so […]

Michael Porter, portal expert at Perficient, wrote a blog post today about key regulations and the key acronyms surrounding patient portals. So this is the first true part of what is a patient portal. I introduced it yesterday but that was only to pave the way for the topics. Remember, my purpose is to define […]