Customer Experience + Design

Has your company been wanting to redesign its website, but can’t agree on the best course of action? Let’s say you hire the best designers in town to give your site an entirely new look and feel. It looks great, but does that mean it’s going to make you more money? Not necessarily. Companies like […]

It’s the most wonderful time of the year! Well, it is for We the Connected Health Geeks of Perficient, anyway. It’s that time of year where we indulge our inner trend-spotters and set them loose upon the world of Connected Health. But…this year we are releasing the trends with a bit of a twist. As […]

At this year’s summit Adobe Summit, we had the exciting opportunity to showcase Perficient as a leading Adobe partner. As a Silver Sponsor, we felt it was our duty to demo Adobe powerful products from the Marketing Cloud by integrating Adobe Dynamic Tag Management (DTM – formally known as Satellite), Adobe Experience Manager (AEM – […]

A couple of weeks ago, I took an in-depth look at the second of three critical themes for success in the digital age, as identified by McKinsey & Company through interviews with 20 pharma executives: It is time to reimagine them as solutions companies, not asset companies. In today’s post, I’d like to take a […]

We find ourselves at the beginning of the end of Meaningful Use, and, lets be honest, patient-centric healthcare technology investments across the industry have left much to be desired. The reason is quite simple. The most important decision-making criterion for patient portal implementation under Meaningful Use Stage 2 was ease of integration with EHR. The […]

There were many great concepts and strategies presented at this year’s B2B Online conference in Chicago, but one of the recurring points was that B2B eCommerce needs to look a lot more like B2C eCommerce. This need could partly be due to the rise of millennials in the workplace (50% of B2B buyers are now millennials). […]

Recently I was working with a client that had requirements to setup SSL/TLS on the MQ Channels between their Queue Manager and an external vendor. The documents they had were all based on using the ikeyman GUI. Unfortunately XWindows is not enabled on the Linux machines their IBM Queue Managers run on. After doing some research, I […]

Bank of America’s Q1 2016 earnings call had a bunch of fascinating information about where the company, and therefore financial services industry, is heading. Let’s start with the company’s financial investments in technology. Brian Moynihan, the CEO, said they continue to invest $3 billion annually on technology initiatives, with a deep focus in those that […]

20 years ago, the United States Government passed the Health Insurance Portability and Accountability Act (HIPAA), transforming healthcare protections for employees from issues of unemployment to electronic record keeping. The implementation of Meaningful Use, in particular, has been important in requiring providers to offer electronic health records to patients, and technologically-savvy healthcare providers are taking […]

Last week I wrote about three advantages of cloud-based search engines. While the future looks bright for these tools, there are still potential downsides. This week I would like to discuss three disadvantages of cloud-based search engines, as well as potential mitigations. I am not saying that you should not consider cloud-based search engines because of these reasons. […]

John Stossel, the host of a Fox News weekly program that highlights current consumer issues, was recently diagnosed with lung cancer. The good news is that it was caught early. It wasn’t his diagnosis that went viral, but rather the article he wrote from his hospital bed. “I have to say, the hospital’s customer service […]

Efficient construction, solid engineering, and modern design are all key elements to building modern infrastructure. With the right technology to complement the heavy lifting, workers can meet their deadlines and collaborate effectively. One of the world’s leading construction management firms was looking to augment their collaboration experience. With thousands of employees on all six major […]