Michael Porter

Healthcare leaders are engaging us in a variety of discussions to explore intelligent automation’s role for complex business challenges, ranging from efforts to enhance consumer trust and use artificial intelligence (AI) in effective ways, to navigating change that comes with prior authorization mandates. This series shares key insights coming from those discussions.   As the saying […]

The Hype Around Generative AI Continues Many healthcare leaders are wondering if (and how) generative AI, the shiny new tool, could drive value in their organization. Our recent discussions with Chief Medical Officers, Chief Information Officers, Chief Medical Information Officers, and a VP over Nursing point to this: AI can provide a huge amount of […]

This is a continuation of my previous discussion on PHI and Online Tracking.  We know you have to be extremely careful when using tracking technologies. This is even true on .com site where you don’t login.  Even with extra care there are a number of ways in which you can track activity and events on […]

Recently, the Health and Human Services Department (HHS) came out with guidance regarding the use of online analytics technologies.  This guidance will impact a lot of Provider and even some payer websites.  This includes hospitals, clinics, medical groups, imaging centers, and more. It gives more insight into how healthcare organizations can better ensure patient data […]

The other day a question came up on what extra due diligence do we need to do as we adhere to HIPAA compliance requirements. My first thought was that, of course, we do comply by embracing that extra due diligence in everything we deliver. But of course, the devil is in the details. Those details […]

At Perficient, we see a lot of our partners investing in healthcare in general.  Most of our partners have evolved to the point where their tools are HIPAA compliant and many are willing to sign BAA’s.  I think it’s significant then that Microsoft’s recent announcement that Microsoft Cloud for Healthcare is generally available. Getting beyond […]

We can finally talk about the actual investment being made in strategy.  Most people want a strategy to start at, “What steps am I going to take?”  Most people find it painful to think about and do the Insights and Ideas steps discussed in previous posts. While those other elements are essential, it’s where the […]

This is part 3 of filling the gap in strategy. You can find a general introduction and a deeper dive into insights if you want to catch up.  We believe that there tends to be a gap in strategy when a business strategy meets the operational elements.  In other words, a beautiful strategy may point […]

The CMS Final Rule sparked some interesting conversations and problem-solving among the interoperability team at Perficient. It’s one of the first times payer or health insurers had to react to these types of rules. The way they treat the data and the location of all the data makes this a different ball game than what […]

I introduced filling the gap in strategy in my last blog post and want to dive in deeper on one element.  Many times, people want to start with Vision or a similar exercise.  The idea being that if there is a gap in your strategy then the obvious next step is to discuss your vision […]

As many who follow Perficient know, we recently completed our largest acquisition to date with bringing PSL on board.  Our healthcare practice is excited for a number of reasons that I want to explore but it boils down to quality offshore development. We think it makes a lot of sense for Healthcare Organizations (HCO) to […]

It should be no surprise to hear that Healthcare Organizations (HCO’s) of all kinds are moving to the cloud.  I see most of our provider and payor clients, making significant investments. Some of the platforms they use were evaluated in The Forrester Wave™: Enterprise Health Clouds, Q3 2019, a taste of which can be found […]