Business models change. The utilities industry is no different. Utilities companies are performing business transactions and processes differently today than they did 20 years ago. And 20 years from now, the industry will be very different. But for today, let’s focus on the current trends, including grid modernization, the rise of digital transformation, implementing digital twins, […]
Garrett Hill
Blogs from this Author
Engage Millennials with Better Banking
Exploring what’s essential to consumers is a primary step to gaining, retaining, and cross-selling in the banking industry. However, millennial stereotypes regularly fool financial institutions, botching their marketing strategies with incorrect beliefs. Case in point: it turns out millennials enjoy physical branch visits just as much as Gen Xers and Baby Boomers. Nonetheless, most financial […]
How the Telecommunications Industry is Positioned for Greatness
Change happens in the business world. The telecommunications industry is a principal example of the fluid, dynamic and rapidly evolving business environment. The dividers between telecommunications, technology and entertainment are becoming less-and-less prevalent; thus creating an entirely new telecommunications industry. Blockchain Technologies Blockchain in the telecommunications industry isn’t a crazy idea to fathom at all. […]
Consumer Goods Brands are Optimizing Omnichannel Strategies
Currently, customers are engaging with brands like never before. Consumers continue to look for top reviews, consistent messaging, and a seamless experience for their shopping routine. Customers have the ability to engage with companies instantaneously, and also, change their mind just as quick. This engagement proves why companies must implement effective omnichannel strategies. Implementing new […]
Self-Driving Trucks Will Deliver Mail to the Southwest
The United States Postal Service (USPS) looks forward to a two-week trial using self-driving freight carriers supplied by an autonomous trucking firm. As the Old Saying Goes… “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.” This is the motto of the USPS. […]
Dealerships Provide Luxury Through an Omnichannel Experience
Automotive dealerships are changing the searching and purchasing process. These dealerships are taking steps to implement a new omnichannel experience. Think back to the last time you bought a car. About your experience as a customer; thinking about vehicle details you are looking for, visiting dealerships, haggling with price or financing. Keep in mind, everybody […]
Retail Checkout: Who’s Doing it Right?
It’s no secret that cashiers at retailers are starting to be replaced by self-checkout options. The rise and success of Amazon Go has the retail industry adopting new technologies to remain contenders in customer satisfaction. The majority of big chain retail establishments are implementing new checkout options: express checkout, curbside pick-up, registers for customers to […]
Utilities Companies Are Getting Smart
Our world thrives on power. Energy keeps our daily lives going. Whether its coal, gas or electricity, we always need power. Like He-Man said, “I have the power!” However, power isn’t unlimited and also requires great care from the companies providing it. Utilities companies are currently overhauling their systems to provide more efficient power systems […]
5G: A New Frontier of Connectability
5G is here! Well, kind of. Industry-leading telecommunication companies Verizon and AT&T both initiated preliminary 5G services in late 2018. Right now the service is more about bragging rights and who can bring the technology to the table first. The important race begins now, since the technology is a reality. 5G is the fifth generation […]
Right Around The Corner: Oracle Health Sciences Connect 2019
Oracle Health Sciences Connect is a unique conference that brings thought leaders together to share deep industry knowledge and best practices that revolve around clinical and safety applications. This year, the event takes place in Philadelphia from April 9–10, 2019. Perficient will deliver three presentations throughout the conference, and we invite all of you to […]
How AI Improves Customer Care in Financial Services
It’s safe to say that artificial intelligence (AI) has established itself in the business world. Think of it as part of a company that is always working and doesn’t take time off. The efficiencies AI presents are so tremendous that it is expected to result in more than $1 trillion in savings in the industry. […]
Three Ways Automation is Transforming the Automotive Industry
The automotive industry is continuously producing innovations that feature and support wireless connectivity, sensors, AI, smart infrastructures, and automation. These innovations have seeped into many areas of the industry, from the buying process to driving to servicing. What’s fascinating is that many of the current and emerging trends share the same common denominator, and that […]