Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive. However, relying solely on in-house development capabilities is not always feasible for many organizations.
Forrester released its Modern Application Development Services Landscape, Q3 2024 report to help businesses understand the value they can expect from modern application development (MAD) service providers and explore potential partners.
Modern Application Development Services
Forrester defines MAD service providers as:
“Service providers that work collaboratively with their clients to cocreate custom modern applications and, in parallel, assist them in the transformation and modernization of their software development capabilities and organization.”
In Forrester’s Priorities Survey, 2024, “64% of business and technology professionals said that bringing more development in-house would be a high or critical priority for their IT organization over the next 12 months.”
According to the report, “tech execs and application development leaders implement MAD services to:
- Increase cocreation. … MAD services can cocreate with clients while supporting them in learning how to modernize capabilities with agile, DevOps, native cloud, and edge, including generative AI (genAI).
- Improve customer experience. The goal isn’t to insource 100% of all application development work, but to improve internal capabilities and be efficient partners with MAD service providers.
- Focus on business outcomes, not just outputs. The shift to assessing modern development by measuring benefit realization and business value is a reality.”
Perficient’s Recognition and Focus Areas
We believe Perficient has been recognized for our ability to deliver on these promises, helping clients navigate the complexities of modern application development and achieve tangible business results. Perficient self-reported the following extended use cases as the top three for which clients select them:
- Backend Integration and Modernization: We specialize in integrating and modernizing backend systems to ensure seamless and efficient operations, enabling businesses to stay competitive in the digital age.
- GenAI to Increase Employee Productivity: We leverage genAI technologies to help clients boost employee productivity by automating routine tasks and enhancing decision-making processes.
- Product Operating Model: We focus on developing robust product operating models that align with our clients’ business objectives, ensuring sustainable growth and innovation.
Perficient’s Expertise and Industry Focus
Forrester based its analysis of service providers on two factors: market presence and services functionality. They segmented vendors into three categories based on MAD services revenue: large, midsize, and small; and five categories based on services functionality and global reach.
Perficient was listed as a large provider in this space with $250 million or more in annual MAD services revenue. Perficient’s listing as a consultancy in this Landscape report includes our geographic presence (North America, Latin America, and Asia-Pacific) and industry focus areas (healthcare, financial services, and manufacturing/production of consumer products).
We are proud of this achievement and remain committed to leveraging our expertise in modern application development to help our clients succeed. For more information on how Perficient can help your business with custom application development and digital transformation, contact us today.
Download the Forrester report, The Modern Application Development Services Landscape, Q3 2024, to learn more (Link to report available to Forrester subscribers and for purchase).