David Chapman

David is the General Manager for Perficient's Organizational Change Management practice, part of the Strategic Advisors Team. He has over twenty years of consulting experience and resides in Charlotte, North Carolina. Be sure to also check out David’s personal blog. It focuses on collaboratively building the breadth and depth of our collective change management knowledge based on insights and experiences shared to help one another grow.

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Blogs from this Author

Working At Home

[Video] Is Your Company Equipped to Work From Home?

Change is inevitable. Sometimes the change is by our own accord, and other times change is thrust upon us. The current COVID-19 pandemic uncovered many challenges organizations have with enabling and supporting remote work. While how we work—how we collaborate and communicate, in particular—has changed significantly, companies that didn’t already have the tools in place […]

The Importance of OCM in Application Modernization Projects

In the post Tips for Getting Started with Application Modernization, we touched on the importance of organizational change management (OCM) in application modernization efforts. In this blog, I want to explore that further and talk about why OCM is necessary when modernizing your applications – or in any project. What is OCM? Change management can […]

3 Best Practices for Driving User Engagement & Adoption of Microsoft Teams

More than many other applications, and specifically, more than the other Microsoft tools, implementing Microsoft Teams is a bigger challenge people-wise than technology-wise. Sure, there are absolutely technical aspects for an implementation that should not be taken lightly, including configuration, file migration, and security, to name a few, but frankly, and with no disrespect to […]

IT service providers for digital transformation

Secure Adoption for the Long Term Change Management Initiative

My previous blog dives into the different training styles in change management initiatives. In the final blog of this series, I analyze adoption and change management implementations for long-term success. There’s an adage that says, “No one likes change.” I’d like to add to that, “Even change managers don’t like change.” As humans, we’re naturally […]

Training: It’s Not One Size Fits All!

Previously, I discussed meaningful training, and change management adoption. This blog dives into the different types of training styles in change management initiatives. Effective communication is not one size fits all. Studies have repeatedly shown that effective communication must be sent at least seven times over at least three channels for it to land and […]

Effective Communication Leads to Meaningful Training

My last blog highlighted how proper stakeholder assessments can provide efficient planning and strategies. My next installment in this series will explore meaningful training, and change management adoption. It’s frustrating when change management gets called upon to provide training, and only training, with the expectation that is the only thing required for the successful adoption […]

Stakeholder Assessments Drive Effective Planning and Strategy

Previously, I highlighted stakeholder management in a change management initiative and the benefit that comes with it. This blog will highlight how proper stakeholder assessments can provide efficient planning and strategies. At least once a week, I open my spam folder to find hundreds of messages. Sometimes I’ll briefly scan them before deleting, and other […]

Don’t Over-Look Stakeholder Management in Change Management

My previous blog analyzed executive alignment in a change management initiative. This blog will highlight stakeholder management in a change management initiative and the benefit that comes with it. Stakeholder management is the lesser known brother of the organizational change management heavyweights: communications and training. This is the area we most often overlook or choose […]

Executive Alignment is Critical to Change Management

My last blog analyzed change management. This blog will highlight executive alignment and how that benefits a change management initiative. Have you ever played on or seen a sports team where the coaches didn’t see eye to eye? Perhaps it was related to game strategy. Maybe skill techniques. Or what about as a child, when […]

[Guide] Change Management Best Practices from Real Projects

Organizational change management is about defining and driving behavioral changes to individuals, groups of individuals, and entire organizations. It’s about increasing user adoption. Now, change management theories look great on paper. Many practitioners have gone through classes, read books, and have even become certified in change management but still struggle with how to actually perform […]

Resources to Accelerate User Adoption of O365

Today’s post marks the beginning of the final section of this blog series dedicated to boosting adoption of Office 365 through organizational change management (OCM). The previous four posts set the stage for what we’re about to do, accelerating user readiness in the adoption of Office 365. To accelerate readiness for and adoption of O365, […]

A Proven Approach for Change and Adoption of Office 365

In my most recent blog post we discussed some scenarios expressing of the importance of organizational change management (OCM) in an Office 365 (O365) implementation. This post will focus on the approach for change and adoption of O365. An organization must be ready, willing and able for the change and adoption of Office 365. A […]

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