Posts Tagged ‘Organizational Change Management’

In the last decade, “delighting the customer” has been quite popular in digital marketing. Clients have focused on user experience both online and offline. A delighted customer becomes loyal with brand affinity and drives long-term growth through positive word-of-mouth. At Perficient, we manage two levels of delight: our clients and their customers. By delighting their […]

“Double, double toil and trouble,” is a line repeated by the witches in Macbeth as they lay out the ominous prophecies of greatness and dire consequences for the titular character. Macbeth’s ambition envisions a perfect ending though desperate actions and moral weakness ruin it. So too are the misguided actions in pursuit of perfection which […]

Success and failure – just like hot and cold, light and darkness, love and hate, or good and evil – these represent the ends of a familiar spectrum. Countless philosophical works have pondered these seemingly opposing concepts. My favorite view for all such opposites is that you cannot understand one without the other. They are […]

Perficient’s award-winning culture values the employee experience and embraces growth. Mike Willis, director of our Organizational Change Management (OCM) practice, joined Perficient six years ago. Since the beginning, he’s been driven by watching others around him grow – both clients and colleagues. OCM as a group helps people become ready, willing, and able to change. […]

In the ever-evolving landscape of modern work, you are likely looking for ways to improve efficiencies within your group and to keep up with the pace of business. Whether you’re embarking on a cloud migration, implementing new technologies, or enhancing your data strategy, one critical factor can make or break your success— the capabilities of […]

The psychology of innovation is like any other area of life where our brains and emotions simply get in the way of our progress. We love to lie to ourselves. Even when we are aware of the pitfalls, they are unavoidable. Our brains are wired to fall into these traps. I recently wrote a blog […]

Readers of a certain age will remember when Maverick, played by Tom Cruise, in Top Gun told Goose that it was time to“Buzz the Tower,” which meant the fighter pilots had to execute a low fly-by passing very close to the control tower at high speeds. The officer spilled his coffee over himself because of […]

I’ve been using the Eisenhower Quadrants of Productivity with my teams for many years now. You may also hear it called the “Eisenhower Decision Matrix” or the “Eisenhower Box”. It is a method that helps people understand the differences between “urgent” and “important” tasks. You can use it to create principles on how to best […]

Perficient continuously grows but we consistently prioritize collaborating with one another to deliver the best results. As we grow, so do our organization’s overall capabilities. Together, Perficient’s thought leaders told our end-to-end story of how we enable game-changing solutions to drive adoption every step of the way, and gained recognition from industry analysts at Forrester, […]

The Road to Managing Corporate Innovation I started out at an ad agency in southern Indiana in 2002. Our clients were interested in technology and our agency helped them find their way. At the same time, I was building the web development and digital strategy team within the agency. We began doing things intentionally with […]

In 1987, Mary Lippitt released a change management model that beautifully illustrated five key areas for organizational change. In 2000, Tommy Knoster extended Lippitt’s concept and included a sixth area of importance: consensus. It is now referred to as the Lippitt-Knoster Model for Managing Complex Change.

Your customers want to live the digital-first lifestyle, especially when it comes to interacting with your brand. But, does your business have a plan, strategy, structure, and requirements in place and prepared to deliver on these expectations? Your company’s organizational change management (OCM) processes must be addressed and set before you can choose the right […]